Question about Microsoft Xbox 360 Console

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Xbox does not read any disc

Got online for the first time since having my xbox 360 for almost 2 years and since then my 360 can not read any disc (cd/game/dvd) and the xbox does not even try to register the discs and no sound is made.
Is it a lens cleaning solution or has my lens died?

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  • Anonymous Dec 17, 2008

    The console says unreadable disc but no sound is made. So I monitered the position of the disc going in and the disc was not turning and did not move

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Try the lens cleaner CD then try to replace it if the cleaning did not work

Posted on Dec 17, 2008

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2 Answers

My xbox360 will not read disc, message reads


First some basic steps to troubleshooting

1) Restart your console.
2) Check for loose cables.
3) Pull out all the cables, and get them back in.
4) Take out the hard-drive, and put it back in. Repeat this 4 times.

Try to use several similar Xbox 360-compatible discs in the console to determine whether the disc that you are using is causing the problem. To test whether the problem is caused by a specific disc, use a disc of the same type, such as a game disc, DVD movie, or music CD. If the problem does not occur when you use other discs, that specific disc might be the cause of the problem.

For disc-specific issues, check the disc for any visible signs of damage or dirt. Hold the disc by the edges without touching the top or bottom surfaces with your fingers. Clean the disc by using a soft cloth. Lightly wipe from the center outwards. Do not use solvents or chemicals to clean the disc.

If you suspect that the Xbox 360 device could be causing the problem you can follow these steps

1. If you have access to another Xbox 360 console, try to play the disc on the other console. Or, if the disc is a CD or a DVD, try to play the disc on another device, such as a CD player, a DVD player, or a computer that is equipped to play CDs or DVDs.

2. If you have an Xbox 360 Hard Drive (HDD) or Memory Unit (MU) attached to the console, turn off the console, and remove the HDD and any attached MU. Then, turn on your console, and try the disc again. If this seems to resolve the problem, turn off your console, reattach the HDD and MU, and then delete any saved games for the game that is causing problems.

If this does not resolve the problem but removing the hard disk does, clear the hard disk drive cache

To clear the cache, follow these steps:

1. Move to the System Settings section of the Xbox 360 dashboard.
2. Select Memory.

Highlight a storage device.Do not press the A button, Press the Y button to view the Device Options screen, Select Clear System Cache, and then select Yes to clear the cache.

I presume you do not have a hacked version of Xbox 360 because this problem is prevalent with Xbox 360 dvd drives which are hacked also if the above steps do not resolve your issue, please send your Xbox 360 to Repairs, call up MS support and check for the charges of Repairs in case your Xbox is not covered under warranty.

Let me know of this helped and please do take time to rate my solution

Happy Gaming, Happy Holidays

Regards
KreativeGeek

Dec 29, 2009 | Microsoft Premium System for Xbox 360

Tip

Troubleshooting Steps to Xbox 360: Open Tray Error


I have read quite a few problems floating around in the Xbox 360 section where lot of Xbox 360 users encounter Open Tray Error here are some common troubleshooting steps you can try to solve this issue:

First some basic steps to troubleshooting

1) Restart your console.
2) Check for loose cables.
3) Pull out all the cables, and get them back in.
4) Take out the hard-drive, and put it back in. Repeat this 4 times.

Try to use several similar Xbox 360-compatible discs in the console to determine whether the disc that you are using is causing the problem. To test whether the problem is caused by a specific disc, use a disc of the same type, such as a game disc, DVD movie, or music CD. If the problem does not occur when you use other discs, that specific disc might be the cause of the problem.

If you suspect that the Xbox 360 device could be causing the problem you can follow these steps

1. If you have access to another Xbox 360 console, try to play the disc on the other console. Or, if the disc is a CD or a DVD, try to play the disc on another device, such as a CD player, a DVD player, or a computer that is equipped to play CDs or DVDs.

2. If you have an Xbox 360 Hard Drive (HDD) or Memory Unit (MU) attached to the console, turn off the console, and remove the HDD and any attached MU. Then, turn on your console, and try the disc again. If this seems to resolve the problem, turn off your console, reattach the HDD and MU, and then delete any saved games for the game that is causing problems.

If this does not resolve the problem but removing the hard disk does, clear the hard disk drive cache

To clear the cache, follow these steps:

1. Move to the System Settings section of the Xbox 360 dashboard.
2. Select Memory.

Highlight a storage device.Do not press the A button, Press the Y button to view the Device Options screen, Select Clear System Cache, and then select Yes to clear the cache.

I presume you do not have a hacked version of Xbox 360 because this problem is prevalent with Xbox 360 dvd drives which are hacked.

if the above steps do not resolve your issue, please send your Xbox 360 to Repairs, call up MS support and check for the charges of Repairs in case your Xbox is not covered under warranty.

Please do comment on this tip if you find it helpful, Wish you a Happy New Year and Happy Gaming

Regards
KreativeGeek
http://www.kreativegeek.com
http://gamingbox.wordpress.com

on Jan 04, 2010 | Video Game Consoles & Games

1 Answer

When console starts to read disk; it says open tray


First some basic steps to troubleshooting

1) Restart your console.
2) Check for loose cables.
3) Pull out all the cables, and get them back in.
4) Take out the hard-drive, and put it back in. Repeat this 4 times.

Try to use several similar Xbox 360-compatible discs in the console to determine whether the disc that you are using is causing the problem. To test whether the problem is caused by a specific disc, use a disc of the same type, such as a game disc, DVD movie, or music CD. If the problem does not occur when you use other discs, that specific disc might be the cause of the problem.

If you suspect that the Xbox 360 device could be causing the problem you can follow these steps

1. If you have access to another Xbox 360 console, try to play the disc on the other console. Or, if the disc is a CD or a DVD, try to play the disc on another device, such as a CD player, a DVD player, or a computer that is equipped to play CDs or DVDs.

2. If you have an Xbox 360 Hard Drive (HDD) or Memory Unit (MU) attached to the console, turn off the console, and remove the HDD and any attached MU. Then, turn on your console, and try the disc again. If this seems to resolve the problem, turn off your console, reattach the HDD and MU, and then delete any saved games for the game that is causing problems.

If this does not resolve the problem but removing the hard disk does, clear the hard disk drive cache

To clear the cache, follow these steps:

1. Move to the System Settings section of the Xbox 360 dashboard.
2. Select Memory.

Highlight a storage device.Do not press the A button, Press the Y button to view the Device Options screen, Select Clear System Cache, and then select Yes to clear the cache.

I presume you do not have a hacked version of Xbox 360 because this problem is prevalent with Xbox 360 dvd drives which are hacked.

if the above steps do not resolve your issue, please send your Xbox 360 to Repairs, call up MS support and check for the charges of Repairs in case your Xbox is not covered under warranty.

Please do rate my solution, Wish you Happy New Year and Happy Gaming

Regards
KreativeGeek

Dec 25, 2009 | Microsoft Xbox 360 Console

1 Answer

XBOX 360 cd rom is not reading discs


1. Make sure you REMOVE any discs from your XBOX' tray. 3. Turn on the console again, either by using the controller or the POWER button (NOT the EJECT button) and WAIT for the initial XBOX setup. ... This fixes the OPEN TRAY error 100 % of the time on my XBOX 360. XBOX 360 cd rom is not reading discs Google Search

Jan 13, 2018 | Microsoft Xbox 360 Console

1 Answer

Disc Reader not reading disc


You can try to Clean with dvd cleaning kits...if doesn´t work..the only way fix is to disassemble the 360 and force the dvd laser adjusting the micro pot...located under the laser unit..But you will loose warranty and I think that the best way is to send your game console to microsoft...what hurts is that $140,00 you can buy 02 or even 03 xbox drives on ebay. Choose the best way! Good Luck!

Sep 10, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox says play DvD when there is a game in the Disc drive....


Hi. You need flash the firmware from the old drive to the new drive.

Jun 11, 2009 | Microsoft Xbox 360 Console

1 Answer

Unreadable FIFA 2008 dISC


sounds like your dvd drive is having issues. try to do a online update. that may fix the non reading disc issue. as for it damaging that cd and only that cd i would just buy a new dvd drive. most of the time when a cd comes out damaged its due to a belt spindle. which is the part that spins your disc, but your saying its only doing it to 1 game. try a update if that dont work purchase a new dvd drive. make sure u get the correct one

May 18, 2008 | Microsoft Xbox 360 Console

2 Answers

Are you allowed to and if yea how do u burn 360 disc to an blank c.d ???


U can't burn games to a cd, it has to be a DVD+R DL. If U meant DVD, google xtreme firmware for the 360. This is for toshiba/samsung drives only. Hitachi drives can be altered as-well but i'm unfamiliar as to how. If you 360 has a BenQ or Phillips drive i think your S.O.L.

Apr 23, 2008 | Microsoft Xbox 360 Console

3 Answers

Error Message


Be sure to wipe clean around inside hole on 360 game disk it has info laser scribed that tells the system what game it is.It might also need a laser adjustment.

Dec 26, 2007 | Microsoft Xbox 360 Console

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