Question about Panasonic NN-T990SA Microwave Oven

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Door Key Broke on Microwave Door

Have a Panasonic Model NNT964SF Microwave that is four years old. I caught my sleeve in it last night and broke the top "key point" on the door key and now it won't run because both of the points aren't in the slots. I can get a new door key from Panasonic really cheap but can't find any schematic or anything that tells me how to take the door apart to replace the door key. I'd really rather just pay the price of the new door key and not have to buy a new microwave at this time.

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To replace the inner part of the latch is actually quite easy. Remove the glass tray from inside, then unplug the unit. Take to a flat surface and stand on edge so that the door will open flat. On the inside is a plastic trim that is just clipped on. Pop this off carefully and you will now see the assembly you need to replace. Note where the spring is anchored to the door before taking it apart. Put a small amount of lubricant on the guide pins of the new catch (petroleum jelly works great).

Posted on Jan 20, 2009


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You can find an authorized Panasonic servicer here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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