I have been having the problem with my headphones not connecting all the way and I went to Wal-mart where I purchased it and they didn't take it back. Now after I came home my mp3 player as a whole dosen't turn on. I'm looking for somewhere that can fix it for me. I live in SW Missouri so if anybody can help that would be great!
If you can- gently pry the case apart. There are no screws just metal clips that hold it together. I did mine and did very little cosmetic damage to it. It gives you access to the headphone plug in. Gently push the two metal contacts down and put the case back together. It won't look quite as pretty- but it will be a working unit.
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Well all you got to do is go to Walley World.......(Wal-Mart) and get a (standerd cell phone size) plug that i found in a (cool) looking set that hade a lot of other connections in it.........they where all helpfull......and you can get it at most Walley Worlds for under $10.00.................................
My son had a similar issue with his. It turned out that he had damaged the headphone/charger/download/upload jack. There was no way to easily fix it, but we were able to return it to Wal-mart for another one. Why they decided to use this jack for so many different functions, I have yet to figure out. It's really a poor design for an otherwise nice mp3 player. If you can't take it back where you bought it, you are pretty much out of luck, unless you're handy enough to take the player apart and replace the jack. Sorry.
sorry u need to purchase a knew one either your connections were messed up on your usb cord or its simply jus not in process anymore bring it to someone who knowa how to fix mp3 players or purchase a new one WAL-MART HAS SOME GREAT DEALS ON THEM