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My Brother All-In-One Printer (MFC9840cdw) has a "replace toner" message and will not print, copy, or receive faxes. However, the toner has been changed (several times) and the message has not gone away. I even tried covering the "eye" in the printer, so it would not recognize the toner level, but nothing has worked to fix the problem.

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Just reinstall the printer drivers.it will solve the problem.
thanks.
rate the solution if this helps.

Posted on Dec 17, 2008

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Have a nice day and do not forget to rate please...!

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hth,
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