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Hp photosmart c4200

Computer says the device is not attached. I have tried to re-install and it says it is not recognized. I have switched USB ports and tried another cable with the same results. Any thoughts?

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  • wego25 Dec 18, 2008

    Thanks for the help. It took care of the problem. It probably seemed like a little thing to you but I am no computer wiz so when things happen out of the norm it can be very frustrating.

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1)right click the my computer icon
2)click properties and then click hardware n go to device manager.
3)uninstall all usb ports and then scan for hardware changes
4)ur pc will detect your printer and ask for printer drivers
5)re load drivers and your pc will communicate with your printer
6)for reloding install the cd follow the instructions on the screen and click next
7)restart when the printer is loded.connect the wires and cords properly.

Posted on Dec 17, 2008

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when you plug in the printer and turn it on do you get the sound that a USB device as been added

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Hi,

Here two causes are possible first your driver that you installed is not insralled properly so turn off your computer, reboot, delete HP Photosmart C4480... driver from the printer list icon and install again properly.(if you will not get the right solution of your problem then try the next step)

Second your U.S.B. cable maybe faulty so change your U.S.B. cable.(if you will not get the right solution of your problem then try the next step)

Third your U.S.B. port of computer is faulty so cahnge the port(many computer have more then one U.S.B. port if you have so try one(if you will not get the right solution of your problem then try the next step)

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after this all you try your installation on other machine.

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It seems that the printer has gone bad because when you get this message 'USB Device not recognized' it means that the usb device connected to the computer is defective however I would suggest you to connect this device to another computer and if you are getting the same error with the other computer.

Please contact hp support they should be able to help you with this.

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Do as follows inst.
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Do right click my computer>properties> in system properties select hardware> then, click the Device Manager> tab, then select your device on PORTS. then click the scan for hardware changes> to scan your device. this icon can be found above or click Action menu and select >scan for hardware changes.

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There are few things to remember using USB.
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To remove currepted USB drivers its not enough to remove your printer drivers.
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