Question about Panasonic KX-TG5422M Cordless Phone

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Almost constantly gives "no link to base" message

We've had our Panasonic KX-TG5422M for over a year. It has always frequently displayed a "no link to base" message, even though the phone is usually *on* the base. We constantly have to unplug and replug the phones several times before we get a dial tone again. Most recently we lost the dial tone without getting the "no link to base" message. An expensive service call to our local telephone service resulted in no problems with the lines, but the phone being down yet again which was fixed by unplugging the phone for about 30 seconds and replugging it. The technician indicated this is a problem with Panasonic phones and power supply. Is there a permanent solution to this problem other than getting new phones? Also, the second phone's display has been fading out. Thanks for any feedback.

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Re: Almost constantly gives "no link to base" message

I had this problem too. I popped the battery out, waited 1 minute then put it back in. Unfortunately this clears the memory of all recent calls, etc. but it immediately started working again. So far its only happened once...

Posted on Mar 31, 2007

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Hi! This may cure your problem!
Re-registering the handset
If “No link to base. Move closer
to base, try again.
” is displayed
even when the handset is near the base
unit, you may need to re-register the
handset to the base unit.
LMake sure the base unit is not being
LHave the handset and base unit near
each other when re-registering the
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Confirm the extension number of the
handset which has lost its link to the
base by placing the handset on the base
unit or charger.
If you accidentally assign another
handset’s extension number to it, the
other extension will stop functioning.
1 Handset:
Press {MENU}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press {>}.
3 Scroll to “Registration” by pressing
{V} or {^}, then press {>}.
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Press and hold {HANDSET
} until the CHARGE
indicator flashes.
KX-TG5422 base unit:
Press and hold the handset locator
button that corresponds to the handset
you want to re-register ({HANDSET
1} or {HANDSET
2}) until the CHARGE
indicator flashes.

Below is a link that will take you to the instruction manual for your phone.

Hope this helps! Hal

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