Question about Panasonic KX-TG5422M Cordless Phone

1 Answer

Almost constantly gives "no link to base" message

We've had our Panasonic KX-TG5422M for over a year. It has always frequently displayed a "no link to base" message, even though the phone is usually *on* the base. We constantly have to unplug and replug the phones several times before we get a dial tone again. Most recently we lost the dial tone without getting the "no link to base" message. An expensive service call to our local telephone service resulted in no problems with the lines, but the phone being down yet again which was fixed by unplugging the phone for about 30 seconds and replugging it. The technician indicated this is a problem with Panasonic phones and power supply. Is there a permanent solution to this problem other than getting new phones? Also, the second phone's display has been fading out. Thanks for any feedback.

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  • Peter Byron Nov 17, 2008

    I have this problem too – I had the phone for a couple of years before it ever happened. Only happened on one handset but would also just go blank )the dsiplay), shut down when I press the talk button to dial. Display comes back after a moment but does the same thing every time I try to dial. Now the satellite base/handset is doing the same thing.

  • Anonymous Mar 17, 2014

    ONE PHONE SAYS BASENO POWER THE OTHER THREE SAY CHECK TELEPHONE LINE I HAVE ALREADY AND CANT FIND ANYTHING WRONG WITH THE LINES.

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1 Answer

I had this problem too. I popped the battery out, waited 1 minute then put it back in. Unfortunately this clears the memory of all recent calls, etc. but it immediately started working again. So far its only happened once...

Posted on Mar 31, 2007

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Re-registering the handset
If “No link to base. Move closer
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” is displayed
even when the handset is near the base
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Important:
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