Question about Ricoh ECABINET 1000 (410615) Server

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My processing queue is locked up

My eCabinet has stopped processing documents. 917 waiting, no documents being processed. time 0.00 I know what the solution is, delete the document causing the blockage, but I do not remember how to get to the queue control. I called support, but they didnt answer the phone. I think this cabinet has already been unlocked. However, I upgraded to version 3 and I have not had the problem since. Thanks Bill McLain

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If the eCabinet is unlocked, go to http://<ipaddress of eCabinet>\Diagnostics\processesqueues.ssml . The "D" in Diagnostics must be uppercase. If your eCabinet is locked, you will need a service CD, and you must call the Ricoh help desk for a "key" to unlock security first. You must be an authorized technician with a valid Ricoh ID.

Posted on Sep 22, 2008


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FS1920 says "processing"

It would appear that there is a problem during translation from the document to the printer. The following procedure may help:-
Try turning off the printer, on the computer clear the pending jobs for the printer until none are left. Turn off the computer and wait for 30 seconds. Turn on the computer and wait until it is fully booted. Again check the printer queue is empty. If it is not clear it by deleting the pending documents again and then reboot again. Repeat if and as necessary until the printer queue is and remains empty. Restart the printer and again wait until it is fully booted. Hopefully this will have cleared the error and you can start printing again. Start with something small and simple so that you are not putting a significant processing load on either machine.
I give below a link from which the manuals for this machine may be downloaded. If the above procedure doesn't work there may be something in the manuals that will.
Download Center
Good Luck

Nov 09, 2014 | Kyocera Office Equipment & Supplies

2 Answers

HP LaserJet 4100 for all applications in windows 7. When I go to print a document and click on print. The print screen exits, the print job doesn't processes, and the print queue stays empty. Noth

Ideas? Yes. I had this happen on an LJ 1000 while trying to print my tax return. I tried emptying the queue, removing power from the printer, etc, etc. What finally worked was to empty the queue (again), disconnect power from the printer, shut down the computer, plug in the printer again, restart the computer, queue up a print job again, and hit PRINT.
Hope this works for you

Apr 11, 2013 | HP LaserJet 4100 Printer

1 Answer

As soon as you turn on my printer it already wants to print what i have printed previously how do i stop that from happening

You need to clear the print queue from the (any) workstation that is printing to it.

  • go to Control Panel/Printers
  • Open the printer in question
  • highlight any documents awaiting print
  • press 'delete'

The documents may not all completely delete until the printer is turned back on.

If this doesn't fix it then please reply before rating this answer as I can detail a manual method of clearing the queue, but I recommend using the above process first.

Please take the time to rate this answer.

Many Thanks Don.

Sep 05, 2011 | HP DeskJet 932c InkJet Printer

1 Answer

Question 1: Find out the reasons those have made the UNIX an amazingly successful operating system. What are the Features on existing UNIX based operating systems like Linux Red Hat, Fedora and Ubantu...

Question 4: Consider the following set of processes that arrive in the ready queue at the same time:

Process CPU time

P1 2

P2 1

P3 4

P4 3

P5 1

P6 2

Consider the following scheduling algorithms: FCFS, SJF and Round Robin (quantum = 1)

(i) What is turnaround time of each process for each of the above

scheduling algorithms?

(ii) What is the waiting time of each process for each of the above


Jan 06, 2011 | Televison & Video

1 Answer

Lexmark z31 printer will not stop printing

Disconnect printer cable from PC. Power off printer and unplug power cord from outlet. Wait 15 seconds. Press the power button as if to turn on with unit still unplugged. Plug back into outlet and turn on printer.

Before reconnecting to PC, check the printer's queue status. Start, Control Panel, Printers. Select the printer by double clicking to open queue status. Select any remaining documents and choose cancel from document menu bar.


Oct 04, 2009 | Lexmark Z31 InkJet Printer

2 Answers

We have a spooling problem. The sharp mx-2300n just says "ripping" and 20% complete but won't move from there and print anything. Can cancel print job from Mac but won't stop anything at the printer end....

Go into the Job review mode and highlight the pending print job (note: it may be stuck in processing). You should then get the option to delete the job.

Make sure that the pending print job is also cleared from the network print queue. They can sit in the queue and be persistent on processing, even after you've cleared the copier. Clear the queue prior to deleting the job on the copier.

If this doesn't, disconnect the copier from your network and try the above steps again, then reboot the copier and reconnect it to your network.

If you're trying to print out Adobe-based web pages from the internet, this may be what's causing your copier to jam up. There's known coding anomalies with Adobe-embedded documents on web pages. Trying to directly print from the web page can stall or lock up the print process.

Sep 07, 2009 | Sharp MX-2300N Color Copier

1 Answer

Document won't delete from printer queue after printed

Have you tried to stop the spooler service in services?

Option 1)
Click on start orb
Type in search window:
click ok
Scroll down to Print spooler service and click on it in the right side window.
On the left side click stop the service and wait forthe process to stop .Do not close the window yet. You will have to restart it here later.
next delete the print job in the printer queue then restart the spooler service
Resubmit your new print job.

Option 2)
If that doesn't clear it, the next step would be to stop the spooler
service as stated above
Go into windows explorer
(Print job data is collected and stored in a spool file in the spooler folder.)

It is located in:

Your print job will show 2 files there Example below:

Delete the files located in there. There may be several of them depending apon how many print jobs you submitted. You will have to resubmit your print jobs all over again.
Next go back to services window and restart the spooler service

That will definitely fix it.

Aug 19, 2009 | Lexmark Office Equipment & Supplies

1 Answer

My hp printer wont print a document and when i go to print it says it has 45 documents waiting. there is plenty ink and paper in the printer.

go to start>>control panel>> administrative tools>> services
search for "print spool" and any other listing related to the printer. stop the process by high light the service, right click on the mouse and stop.
open up the printer form start>>printer & faxes.
deleted all the print job that are in the queue.
go back to the service section above. and restart the services.

Jun 08, 2009 | HP PSC 1410v Printer

1 Answer

Printer document in queue will not delete

1. First, try turning printer off and on.

2. Next, on the computer side, this is how you manually clear the printer queue.

1. Go to Start, Control Panel and Administrative Tools. Double click on Services icon.
2. Scroll down to the Print Spooler service and right click on itand select Stop. In order to do this, you need to be logged in asAdministrator. At this point, no one will be able to print anything onany of the printers that are being hosted on this server.
3. Next you need to go to the following directory: C:WINDOWSSystem32spoolPRINTERS.Delete all the files in this folder. This will clear all print queues(it’s a good idea to first make sure there are no other print jobsbeing processed on any of the other printers on the server becausedoing this step will delete those jobs also)
4. Now you can go back to the Services console and right-click and choose Start for the Print Spooler service!
You can also go to a command prompt and type net stop spooler or net start spooler to start and stop the service.

I hope this helps. If you have more questions, let me know.

Dec 20, 2008 | Canon PIXMA MP460 All-In-One InkJet...

2 Answers

Unable to clear printer queue

I had a related problem. Couldn't delete a job from the queue nohow. I wound up deleting various processes (CTRL ALT DEL PROCESSES tab) and it cleared it.

Mar 01, 2008 | Canon PIXMA MP780 All-In-One InkJet...

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