Question about Office Equipment & Supplies
To complete the alignment it needs to detect the lines printed from both the black and colour cartridges.maybe ur black cartridge is printing the necessary pattern but the colour is not printing so when it tries to read the colour paattern ,it cant read and cancels the alignment and ejects the paper out..it will keep on doing this if it cannot read the both colour and black patterns.see to it that both ur cartridges are printing and working properly.
Posted on Dec 17, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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