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Connect to pc and use device manager

Thats all the mp3 will do. i power it on and it says to conect to pc and use device manager to correct problem. so what do i need to do?

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  • 19,396 Answers

You need to get an USB cable and connect to PC.

On PC , after you wait a bit, you get a small message near the clock, and sometimes also a window popping up, telling you that the new disk had been detected.

Depending on windows settings you may also get a menu with several option, the last one will be open folder to view files.
That opens straight the mp3 folder.

If that does not happen go into My computer folder or Computer on Vista, and look for a new disk.
There you will find the new disk that is your MP3 player.

Once you have the folder with your disk opened, open the folder where you stored MP3 on your computer, and copy them into the MP3 disk.

If there is an error message or the computer does not see the disk then there is a problem, in that case let me know.

Posted on Dec 17, 2008

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2 Answers

Soft ware


Try to reset the devise and update the media player. Can be done from the Coby website. Also make sure the cord didn't go bad. I've had more than one cable go bad on me.

Apr 18, 2014 | Coby MP620 MP3 Player

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When I switch on my Philips GoGear ipod (1GB) version 2.56 it shows conect to pc and use device manager to repair. What should I do ?


Do you still have the software that came along with it? Install it to your PC then connect your Go Gear to your PC and choose "repair".

Sep 13, 2011 | Philips MP3 & Digital Media Players

1 Answer

Hi. i am tryinmg to charge my nieces mp3 that she has got. she lost the original chatger (lead) so i am using a spare one that i have found.. its coming up on the screen connected but its not showing the...


Hi, why it's not charging yet ,i think its not yet recognizing the mp3 player yet. You will need to follow the below step and solve the problem.,Then after trying out this steps and still does not work,That means you will need to replace the USB cable...

Hi, when an m3player does not detect on your PC, usually when Drivers that corrupted..
How to rectify the problem:

Connect the mp3 player to the PC
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.

- If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub.

- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.

If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.

Check under Device Manager

1. Right-click My Computer, and select Manage.


2. Click Device Manager on the left pane.


NOTE: MP3 Players can connect to your computer in MSC or MTP mode. Exceptions are mp3 player Connect and mp3 player Express which only use MTP mode. MTP mode is the recommended and default method for mp3 Players when used with Windows OS.

The mp3 player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.


Refresh the drivers

1. Right-click the entry with the error mark, select Uninstall.

2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.


Good luck......

Mar 12, 2011 | MP3 & Digital Media Players

1 Answer

Sansa Fuze, 8GB, unable to be turned on in the car after playing it just a short while ago, and is unable to connect to computer; screen is white.


You may need to now reset the player, that may have been a bit much for it. To reset your Sansa Mp3 player. Slide and hold the Power switch up for approximately 20 seconds. Release the Power switch. To turn the player on, slide the Power switch up then release instantly. If that does not get your player working again, try and Format to clear any corrupt files that may be present.
http://www.fixya.com/support/r3962743-sansa_mp3_player_frozen_reset_format
-Also try to refresh the driver in your PC. Connect the Sansa player to the PC The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. - If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working. If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. Check under Device Manager 1. Right-click My Computer, and select Manage. 2. Click Device Manager on the left pane. NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. >>>><<<Exceptions are Sansa Connect and Sansa Express which only use MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode) If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.
Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes. NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC. Instructions to connect in Forced MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/61 Instructions to switch player to MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/207 If the player is detected in MSC mode but not when set to MTP mode, try to update or reinstall the Sansa firmware NOTE: Sansa Express and Sansa Connect do not have MSC mode. For Sansa Connect you can try reinstalling the firmware using the Connect Recovery Mode. Additional troubleshooting notes: If you have replaced the Sansa Player and you still have problems getting it to recognize in the computer, then you may need to try some additional troubleshooting. - Try connecting on another computer. - Try using a different USB cable - Try connecting to the back USB ports which may supply better power. - If only MTP mode is not working, try reinstalling Windows Media Player For Windows XP try also download and install the MTP Porting Kit

Mar 20, 2010 | SanDisk Sansa Fuze MP3 Player

2 Answers

Firmware


The firmware has corrupted.

Run the Philips Device Manager, installed from the driver CD.

Connect the PSS110 to the mains and PC, when the Philips Device Manager registers that the device is connected click on the Restore option, and follow the on-screen prompts.


This will format the device and replace the corrupted firmware.


NOTE: ANY TRACKS WILL BE DELETED

Apr 25, 2009 | Philips PSS110/17 MP3 Player

2 Answers

Formating the mp3 player


Don't format the player. Run a Repair in the Philips Device Manager. If you have lost your installation CD, you can get the Philips Device Manager from Philips website.

-Tha Mp3 Doctor

Feb 11, 2009 | Philips SA2310 GoGear Mp3 Player

4 Answers

Connect to pc


Sounds like the system files have been corrupted or deleted.

The HDD6330 is only compatible with Windows XP (With Service Pack 2) & Windows Media Player 10. If you have version 11, you will need to uninstall it to roll back to version 10.

Install and run the Philips Device Manager from the product CD.

Connect the player to the power supply and PC.

If the player is recognised by the PC, select the repair/restore option in Philips Device Manager, and follow the on-screen prompts.
This will format the player and re-load the firmware.

NOTE: THIS WILL DELETE ALL TRACKS ON THE PLAYER.

If this doesn't help, then post details of what happens, and I'll try to help further.

May 10, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Unableto connect to PC


You have to have Windows Media Player version 10 or higher, if you do not then the device will not install correctly.

If this does not apply, then check the Device Manager for errors while the device is connected. If you see any RED or YELLOW errors listed, right click on them and select un-install.

Disconnect the device and re-connect it to install the drivers.

If that doesnt work, add to the message and we can go from there.




Best of Luck.

Please RATE my solution BELOW.

Nov 21, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

I had the error of refresh database fail but my pc still cant see the mp3 player


Check in the Device Manager on the computer. With the device connected Right Click on My Computer and select Properties>Hardware Tab>Device Manager. If there are any errors (red or yellow) by the Sansa, right click on it and select un-install. Disconnect the device and after it restarts, re-connect. The drivers will re-install. If that is not the issue, try using a different USB port, preferably in the back. Or, change the device mode Settings>Mode or USB Mode and try connecting to PC. You can add to the question if you need more assistance. Best of Luck.

Sep 30, 2007 | SanDisk Sansa e250 MP3 Player

6 Answers

Connect to PC and use device manager to repair


If you have the software conect the device to the computer; press volumen + with on/off switch at same time; then press volumen - anh hold it. The software recognice the device and you can update the firmware or repair it.

Aug 20, 2007 | Philips GoGear HDD6330 MP3 Player

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