Hello, I just bought new NW-A3000, and My computer can't recognize it as removable device, so when I plug into the usb, nothing happens, but the battery is recharging..
Does anyone know how to solve this problem?
I already download the latest update for connect player..
but it can do me anything since my player can't connect to the computer..HELPPPP!!
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ALTERNATE WAY TO TRANSFER PHOTOS TO COMPUTER If your photos are stored on the memory card, then remove the memory card from the camera and insert it into an USB memory card reader. Connect this USB memory card reader and memory card into the USB port of your working computer. Your computer will see this as an USB Mass Storage Device or an external storage device; you can then open the folder on the memory card and copy the photos to your computer. Memory card reader is a handy device and is inexpensive. You can copy photos from other cameras and you can also download photos off your memory card to someone else's computer without the need of installing any programs.
in case you have not been able to solve your problem as yet, try the following:
DO NOT CONNECT THE PLAYER TO THE COMPUTER as you have a format device on your player:
firstly get rid of all your files you might need as you might have used your player as a stick
secondly make sure that you still have got your OMGAUDIO file on it (if not, post that you need it, possibly I could help you with this)
THEN push the small button long, go to "menu" (the small briefcase) push the large button and go to "advanced" by pushing the "forward button" on the side push the large button again a spanner will appear and "sound" push the forward button again until you get"Initialize" large button will say "reset", then reset
but even better to solve your problem:
push forward again until you get to "format", forward to "ok" large button and your player will be completely new formatted
get some converted music files on your player and it will work!! I had the same problem, and finally I managed to solve it. To be honest, I quite like my player!
Bad news - if you tried multiple pc's and it still failed, then your player is done.
Make sure you: reset the player upgraded the firmware used the recovery tool called Sony to be sure last ditch effort: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware. Wizard.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware. Wizard.
Is there a free drive letter? Typically, USB devices want to be D, E, or F and if you're on a network and your drives start with F and you have additional drives and no free letters that can cause a conflict. Does windows detect the device at all when plugged in? If so, that's a good sign. If not, check in Device Manager for your USB ports and make sure you don't have any with yellow exclamation marks. From My computer, right click and choose Manage to check "disk Management" to see if your player shows up at a low level.