Hello, I just bought new NW-A3000, and My computer can't recognize it as removable device, so when I plug into the usb, nothing happens, but the battery is recharging..
Does anyone know how to solve this problem?
I already download the latest update for connect player..
but it can do me anything since my player can't connect to the computer..HELPPPP!!
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Try resetting the device it?s usually a small pinhole on the back or side of the device try holding that in for about 10 seconds or Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer?s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings. then us: If you have a large playlist to transfer, you may prefer to do it from your media player, such as Windows Media Player. Once your MP3 player is connected to the computer, open Windows Media Player. Click on the "Sync Music" tab. Drag songs that you want from your Windows Media Library over to the "Sync Music" column to create a playlist. Click the "Begin Sync" tab at the bottom once you have all of the songs on your playlist. This action will sync all of the songs to your MP3 player with one click. Disconnect your device once songs have been transferred by clicking on the "Safely Remove Hardware" icon in the bottom-right side of the desktop tray.
Bad news - if you tried multiple pc's and it still failed, then your player is done.
Make sure you: reset the player upgraded the firmware used the recovery tool called Sony to be sure last ditch effort: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware. Wizard.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware. Wizard.
first, uninstall the SONY software. Next, power down. Then restart and run "Disk Cleanup", "Error check" and "defrag". Next power down. Then restart and install Sony-ware. Then power down. Then restart and connect SONY. Any change? If not, then run "System restore" and select a restore point prior to Sony-ware.
Is there a free drive letter? Typically, USB devices want to be D, E, or F and if you're on a network and your drives start with F and you have additional drives and no free letters that can cause a conflict. Does windows detect the device at all when plugged in? If so, that's a good sign. If not, check in Device Manager for your USB ports and make sure you don't have any with yellow exclamation marks. From My computer, right click and choose Manage to check "disk Management" to see if your player shows up at a low level.