Sansa mp3 player freezes at refresh database (by 24 users)
have read all sorts of fixes nothing works it was working for awhile but now keeps doing same thing turn it on and frezes at refresh database so frustrating
23 Other Users Have The Same Problem
Comment by lukesaylor, posted on Aug 21, 2008
When the refresh database bar goes all the way to the end it just turns into a blank screen HELP!!!
Comment by fatmann12, posted on Aug 20, 2008
my sandisk comes on and it says sandisk and then it resets
Comment by Guest, posted on Aug 09, 2008
Everytime I turn my player on, it goes straight to the Language setting mode, I click english, then it goes to the main mena, but when I try to play something it freezes and goes right back to Language. And everytime I try to plug it into my computer it freezes also, what can I do?
Comment by Guest, posted on Aug 04, 2008
i had my mp3 player connected to my computer. i was adding songs to it and it was completed when i unplugged it from the computer. then the screen that says it connected wont go away and it has been frozen there and wont go away.
Comment by tweak2, posted on Jul 29, 2008
my sansa mp3 player freezed when i was going to delete a song & it won't show up on my windows media player what should i do?
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2. hold button until it turns completely off while still connected
3. turn sansa player back on while still connected to computer
4. disconnect usb cable IN THE MIDDLE of the writing process
5. if you disconnect before the "connected" phase, this somehow resets the chip to "stand alone" mode
this worked for me "WAR - EAGLE " go AU tigers :)
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1)go to computer and click on right click on your device icon
2)go to PROPERTIES
3)go to TOOLS
4)There says EROR-CHECKING
5)click on CHECK NOW
6)and in 30 seconds it says there is a trouble found and fixed
7)and thats it .
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i had the same problem then listen to guy bout error checkingright above u
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Comment by lamuneo29, posted on Aug 25, 2008
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23 Other Users Have The Same Problem - Continued
Comment by neeber, posted on Jul 25, 2008
I went on the computer and cleared all my music off of it. Then I turned it back on and the refreshing date base just freezes at about 1/8 of the way done. What do I do?
Also I tried to waste the battery and then charged it up and it still freezes at refreshing data base screen.
Comment by Guest, posted on Jul 24, 2008
I went on the computer and cleared all my music off of it. then I turnedit backon and the refreshing datebase just freezes at about 1/8 of the way done
Comment by redcarmel16, posted on Jul 23, 2008
freezes at refreashing data base screen
Comment by Guest, posted on Jul 15, 2008
locks up at half way at refresh point. my computer cannot recognize the drive also now. stays lit and drains batt .taking the batt out doesnt help ..onlly to shut down.as soon as it restarts it goes back to refresh lockup. how can we manually rest inside or??
Comment by judymar2005, posted on Jul 07, 2008
I previously downloaded new music onto my mp3 player and half way through the refresh mode my mp3 blacked out. I turned it on and off and it happened again. I then plugged it into my computer and it then did the same. The screen on my mp3 player sometimes turns dark blue, red, dark blue and white stripes, or gray.
Comment by njorogeneve, posted on Jun 23, 2008
mine cant take commands and when i go to reset menu and say yes reset it freezes. my two Os XP and vista cant see it tried all on the FAQ with no success
Comment by johnwanye, posted on Jun 21, 2008
Added new tracks and channels from Rhapsody. Playeer freezes at refresh database. I have tried every fix I've read and nothing works. Please help. These devices are not inexpensive and I would rather not replace it if I don't have to.
Comment by Mandisa, posted on Jun 08, 2008
When I turn on the player it freezes at the Refresh Database. The computer doesn't even recognize it. What do I do?
Comment by glenox, posted on May 05, 2008
when i turn on the mp3 player it also freezes at refresh database problem
Comment by elemental15, posted on Mar 24, 2008
It only happens to me when i put a card with music in. Empty card works.
Comment by Bar1234, posted on Mar 05, 2008
Every time I turn on my mp3 player (sansa e260) it has a refresh database with a progress bar for the refresh database and the bar never moves from the spot.I hadn't been able to access anything or do anything.One time I was able to leave it alone and it got into recovery mode,and I had to plug it into a computer.But it went back to refresh database and it's been stuck since.
Comment by mj1001, posted on Feb 17, 2008
Guys here is a solution to that problem ...
go to system recovery mode ... when u see the 16mb drive in my computer after connecting through the usb cable .... if missing create a emplty folder name "sansa.fmt" and that shud solve the problem ...
this solved the problem for me ...note: you will loose all ur songs and vodeos and pics u have in them .. i dont have a solution to recover the
njoi
Comment by mj1001, posted on Feb 17, 2008
yea i have the same problem... i recently added a list of mp3s into the palyer by merely copying and pasting into the music folder of the Sansa player but when it was restarted it would never complete the refresh database process. Any help would be greatly appreciated.
Comment by Guest, posted on Feb 09, 2008
freezes @ refresh
Comment by Guest, posted on Jan 28, 2008
what to do if u unplug it and it says connected still wat to push to un freezes it
Comment by Guest, posted on Jan 21, 2008
gots the same problem too..but after the refresh thingy...it turns into a black screen....is that a normal problem or is my mp3 toast???
Comment by Sethrity, posted on Nov 09, 2007
I just reccently had the same problem , it would freeze at the refresh state get stuck right around The end of refresh and then go white , then restard and try to refresh over again . Which the whole process keeps repeating itself . I wounder if there is any way to take it to some store and have them fix it or at the very least have reboot it to a clean state , like it was when in the box?
Comment by twix11, posted on Nov 04, 2007
Yeah, the same thing is happening to me. It is stuck at the Refresh Database screen, but every half a minute or so it gets a weird white screen and it kinda gets pixilated, then it goes to the start-up screen, then back to Refresh Database. What do I do?
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