Question about Canon FAXPHONE L80 Laser

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Not able to receive a fax, but able to send a fax

Toner is good, all functions are operational

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Welcome FixYa! I'm the expert that has chosen your issue to fix. Now let's get started!

I believe the issue is that your machine is set to Manual Mode. The manual mode is used where you have only one phone line and you only receive occasional faxes. In this mode, the machine won't automatically take faxes, but you can send faxes fine.

If this is the case, and you receive a lot of faxes and you only want to receive faxes only, you will need to change your mode to Fax Only, as follows:

  1. Press Function, then
  2. Press Data Registration, then
  3. Press Set, then
  4. use up/down arrows to find RX Settings on the display, then
  5. Press Set (ECM RX will Display), then
  6. use up/down arrows to find RX Mode, then
  7. Press Set (Fax/Tel AutoSw will display, then
  8. Use up/down arrows to find (Fax Only Mode), then
  9. Press Set (Incoming Ring should be displayed), then
  10. Press stop/reset to return to standby mode.
  11. Confirm that display reads (Fax Only).
The machine will now treat all incoming calls as faxes and ignore all voice calls.

Thats about it! Thanks again for using FixYa.com

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation. If it hasn’t, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am at your service.

Posted on Jan 31, 2009

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There can be a few things wrong lets take it step by step
1)Receive mode,your receive mode must be set correctly.If you don't have a tel connected to it, you cant use it as a Manual receive mode,it must be set on Fax only.If there is a telephone connected to it and it is set on manual mode make sure your Incomming ring is set to ON,you will find it under additional functions,RX settings,Incomming ring.

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6)And then there can be a problem with you fax machine' NCU PCB board,there is to gas arresters one for send and the other for receive.If one of them are faulty you will have to replace the NCU.The gas arresters is not available as a part.

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Along the top edge of the operation panel you will see a blue tab. just to the left of that tab you will see another beige tab of the same size, this is the battery holder.

Open the toner door and open the feeder ...pull upwards 1 inch until it stops.

Pull the beige tab out...not the blue one.

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Next step:
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*
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Start by trying this.
NOTE: Perform the following procedure to reset the Drum Cartridge counter after you replace the Drum Cartridge. Do not perform this procedure at any other time.
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If that doesn't work try this. You may not be able to perform step 1 but that's ok.
> Support & Drivers > WorkCentre Pro 555 Support > Search Results Solution: Print / Clear Documents From Memory bttn_print.gifMake Printable bttn_email.gifEmail this page elem_1_spacer.gif
Any documents stored in memory due to an error condition will print after the error is corrected. The errors may be: 'paper tray(s) out of paper,' 'paper jam,' or 'out of ink'.
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elem_1_spacer.gif elem_1_spacer.gif

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