Question about Dell Inspiron 1300 Notebook

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Dell laptop won't play DVDs

My son's laptop has been a great purchase from Dell but recently it won't play DVDs. It reads CD-rom disks, plays audio CDs, but when he puts in a DVD it chugs away for a bit, keeps restarting, and says there is no disk in the drive. I've tried the troubleshooting software, but it says it can't find a problem. Do I need to replace the drive?

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  • amandalynnem Dec 26, 2008

    same problem with Dell Inspiron 1300 l purchased two years ago

  • tessdougall Jan 02, 2009

    Thanks for the advice.
    I've purchased a cheap replacement drive on ebay and it was very easy to put it into the laptop. And it now plays DVDs absolutely ok, so it was definitely a problem with the CD/DVD drive.


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I think I have it ! The media direct button played a DVD for me contrary to my interpretation of the screen message that came up .

Posted on Jan 02, 2009

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You will need to get a drive that suports all the disc types you will be using

Posted on Jan 02, 2009

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