Question about Canon FAXPHONE L80 Laser

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Not able to receive a fax, but able to send

All functions are working

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  • bizteksales Jan 16, 2009

    Hi there,



    I was not able to carry out the test as the screen is saying "check printer" and not allowing me to do anything, help me

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  • 318 Answers

Check that the fax is set for "tone" and not "pulse".press addisional funcktion ,select user settings,tel line settings.Set to "tone"

good luck

Posted on Dec 19, 2008

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Posted on Jan 02, 2017

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Why our fax sending and receiving solid black


Its a problem with scaner unit. Reports are being printed out, and do not pass trough scaner, because of thath report is Ok.

If the fax is still under warranty, go to warranty provider service.

Next time dont buy "kids toy" for fax machine. Try laser Canon Fax L140.

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Unable to receive faxes. Able to send and cartridge printing OK


There can be a few things wrong lets take it step by step
1)Receive mode,your receive mode must be set correctly.If you don't have a tel connected to it, you cant use it as a Manual receive mode,it must be set on Fax only.If there is a telephone connected to it and it is set on manual mode make sure your Incomming ring is set to ON,you will find it under additional functions,RX settings,Incomming ring.

2)Make sure you have enough memory to receive a Fax.Go additional function,dataregistration,TX settings,Erase failed TX,set it to on.

3)Make sure there is enough toner and paper for the machine.

4)Tone or Pulse Dialing,depents in witch country you are make sure it is set correctly Tone or Pulse.You will find it under user settings.

5)There can be a problem at the you local exchange,you can send faxes but the exchange can be faulty and you would be able to receive faxes.

6)And then there can be a problem with you fax machine' NCU PCB board,there is to gas arresters one for send and the other for receive.If one of them are faulty you will have to replace the NCU.The gas arresters is not available as a part.

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My fax machine sends faxes, prints, and received faxes but the faxes are blank. We have been trying to figure out the problem and while fiddling with the machine have actually received a successful fax???...


Probably not. You can change that setting in the user modes in menu/function and set it to 99 minutes. HAve you tried another drum unit? Your charge corona wire in the drum unit maybe broken!

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You might have a job stuck in memory. Message window should say 00%. Try this press Function key press 7 key press monitor key slowly 4 times press * key press 6 key scroll down to ALL JOB CLEAR press SET wait for reboot Good Luck

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Apparently the fax can be set to receive only


Function 64 set
look for manual mode on the print out
use 74 set to enable auto receive

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All Fax pages not received or sent.


have you watched the paper going through the doc feeder are thay goning one by one or is it pulling more then one. try making a copie withe 4 sheets does that work. if not open cover of doc feeder clean rollers. serperation pad. ( pad would be twrods the top of the cover )
C.W.H.

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Will not make a copy


If it won't copy, it is unlikely to handle faxes either since those functions use the same scanner. If your received faxes are coming out blank, then it is a problem with the ink system; if you can get faxes printed but not copy a document, the scanner may be at fault.
Have someone send you a fax to check this function (printing) and then try sending one back to check the scanner.
If either one fails, then hyou know where the problem lays.

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Panasonic fax kx fp342 regarding


my fax do not send paper but it's reciver and copy it .
what solution ?

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