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"This model of computer does not have a blu-ray drive unless you got a third party upgrade. In this case, you will need to track down special drivers, which can best be done by whomever sold you the drive.
im assuming the "eject" button is not respomding, no worries REAL easy fix, if you have a paper clip, if not find something the same diameter, if so, unfold paper clip and there should be a small hole on the door next to the "eject" button, insert end of paper clip, retrieve dvd.. :)
If your Drive is a CD-Rome drive, surely it cant, for the drive cant read dvd disc.
Replace the drive of yours with DVD-Rom or DVD-RW in order to play dvd disc, DVD-RW simply has the added capablity to burn on DVD discs
Try an external DVD drive that you can connect to your USB port. The drive you have in the laptop either has a dirty laser lens, which you can carefully clean with a "Q" and alcohol, or the laser itself may be going out. The drive can be replaced.
You mentioned you have a cd-rom. If you can play movies (DVD) it is more likely a DVD drive instead of a cd-rom. CD-ROMs can only read data or music.
do one thing go to the device manager
right click my computer > properties > hardware > device manager
than go to the option that is ide/ uninstall the secondary channel and than restart the system
the issue should be resolved
you can try two solutions
1) go to device manager and uninstall the primary and secondary ide controller under the IDE ATA/ATAPI controllers and than restart the system and than chk it if that works out
2 ) if the first option doesnt work try to update the firmware of the drive