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"This model of computer does not have a blu-ray drive unless you got a third party upgrade. In this case, you will need to track down special drivers, which can best be done by whomever sold you the drive.
im assuming the "eject" button is not respomding, no worries REAL easy fix, if you have a paper clip, if not find something the same diameter, if so, unfold paper clip and there should be a small hole on the door next to the "eject" button, insert end of paper clip, retrieve dvd.. :)
Try an external DVD drive that you can connect to your USB port. The drive you have in the laptop either has a dirty laser lens, which you can carefully clean with a "Q" and alcohol, or the laser itself may be going out. The drive can be replaced.
You mentioned you have a cd-rom. If you can play movies (DVD) it is more likely a DVD drive instead of a cd-rom. CD-ROMs can only read data or music.
There is a problem with the DVD ROM. Maybe it is not well fixed and causing conflict which result in making the computer slow. And maybe it is not contacting the system well again, that's why it worked and later not worked when it loose contact.
I would advice that you shut down your system, loose the DVD ROM and put the system back on without the DVD ROM after a little while when the windows must have settled, shut down the system again and fixed back the DVD ROM. Make sure it is well connected and put the system back on again. Test the DVD ROM and see if it would give the same problem. If it does, then may be you will have to replace the DVD ROM.
One a DVD ROM is bad, another one needs to be purchased, because it is usually difficult to repair DVD ROM expect in minor case.
I'm guessing you may have locked the DVD region. If you right-click on the device in Device Manager and click the Region tab, does it say 0 changes available? Acer won't fix this, and claim you have to replace the drive. Can't find a firmware flash for this drive online, will post back here if successful!
do one thing go to the device manager
right click my computer > properties > hardware > device manager
than go to the option that is ide/ uninstall the secondary channel and than restart the system
the issue should be resolved
computer acer aspire 1360 pc dvd drive dease not book dvd driver stop working c drive was over laoded and the computer whent in to disk clean and deletelte the driver for the dvd rom i can no longer play cd dvd or use the crw or dvd RW ASPIRE 1360 2.8GHZ PLEASE CAN YUO HELP LOST THE DISK THAT CAM WITH THE MACINE YUORs garyfifiled@talktalk .net