Question about GE GSS25SGMBS Side by Side Refrigerator

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Auger inside the ice bucket not turning - ice not dispensing

Ice is not dispensing. The auger at the back of the ice bucket is turning but the one inside the ice bucket is not.

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I had same problem. Fixed it by remove the motor at the back and spraying with wd40.

v_rampersad@hotmail.com

Posted on Jan 06, 2009

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Out loading auger problems


if by this your saying that the ice dispenser auger has a problem ?

a few things to look at on a ice dispenser
1st remove ice bucket with auger completely out of fridge
look at back of fridge is there a build up of ice there ? if so you may have a leaking water valve for ice maker
carefully inspect the back of ice bucket to see that drive catch is not broken or missing parts
2nd verify that the door to side that contains the dispenser is all the way shut , sometimes ice build up keeps door from closing all the way to allow door switch to say ( door closed safe to dispense ice) this switch is not allways at top or bottom of door but maybe in the middle too
and last but not least , make sure all switches and childlock outs are set correct to working positions and that glass sensors detect the glass in its place

Nov 14, 2015 | Refrigerators

1 Answer

Whirlpool GD5RVAXVY05 dispensing problem


yep replace the motor and she is back to normal

Mar 22, 2014 | Whirlpool Refrigerators

1 Answer

Icemaker is making ice but the ice dispenser is not working


Check the ice storage container. The ice dispenser will not dispense ice until the first supply ice has dropped into the ice storage container.Remove excess ice from the back of the ice container. Make sure ice cubes are not jammed between the ice maker and the back of the ice container.

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The auger won't engage or turn to dispense ice.Remove the ice bucket and with a hair dryer warm up the inside where the fork is that turns the auger in the bucket and try it and if this does not help then you will have to replace the auger motor ,, chances are the motor is just froze up .--------

If there is nothing jammed then try this./Remove the ice bin out.And then clean the ice bin.

Rotate the auger with your hand.If its hard then there is problem with auger motor.If the auger is not rotating fine then its faulty auger motor or the auger motor is frozen,if you notice ice getting collected there.

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Take a hair dryer and blow hot air on the auger motor for few minutes.Take care you dont blow hot air continuously.

But if that is not helping then disconnect auger motor connecting wire wait for 2 minutes clean the connector and reconnect the connector back and see.If that is not helping at all.Then,replace the auger motor.

To see how auger motor looks.Please click the link below:---

http://www.appliancepartspros.com/part_details_lgimg.aspx?part_id=3965455&image=0

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You can get required parts from sears part direct online site or from repairclinic.com site.

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This will help. Thanks. Helpmech.








Feb 21, 2011 | Frigidaire FRS26H5AS Side by Side...

1 Answer

Ice maker dispenser gets stuck. auger will not turn in the ice bucket. motor that drives auger tries to turn, but something in the front of of the auger/dispenser prevents it from turning.


I have this identical unit and have had this identical problem. What we do is remove the entire ice container from the refrigerator and shake it to break up the ice inside or we remove large chunks of adjoined 'cubes' and replace the entire tray/container and it has worked fine for us thereafter.

Feb 02, 2011 | GE GSS25WSTSS 25.4 Cu. Ft. Side-by-Side...

1 Answer

Ice dispensor in the door will not dispense ice


do you here anything at all happening when you hit the switch... if you not then most likely got a bad door switch or handle is broke at the area where it makes contact with the door micro switch...if you are hearing noise when activating the door switch you are good at the door... with the door opened hold down the actually freezer door switch and look in your ice maker while someone activates the ice dispenser switch. makes sure the augur motor is turning and if it is then make sure it is turning the ice bucket auger screw fairly simple process to go through... the operation is as follows the dispenser handle makes contact with a microswitch in the door and sends power to the auger motor telling it to turn.. once the auger motor starts to turn then it makes contact with the screw in the bucket and turns the screw in bucket forcing ice to front of dispenser and the dispenser has a flap that works both off of power sometimes or just by force of hand others... make sure it is opening and chute down and out door is opened. hope this helps good luck

Jan 02, 2011 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Can't get ice bucket back into place to make ice...what are we doing wrong.


First, turn the icemaker off by raising the wire "bar" that is attached to the icemaker until it clicks into the raised position.

Second, if your freezer has an ice dispenser system, make note of the position of the drive gear at the back of the freezer. It will have two prongs that will need to mate with the icemaker bucket. If they aren't lined up with the icemaker bucket auger, then turn the auger by hand until it will line up with the prongs.

Finally, check for a stray ice cube resting inside the freezer, either on the back wall or on the side rails where the bucket rests.

Oct 03, 2010 | Kenmore Refrigerators

1 Answer

My ice maker makes plenty of ice, no problem with the water either. My problem is that the auger will not turn to dispense the ice out of the bin. The motor kicks on when you push in the buttom, however it...


Pull the ice bucket out, then hold in on the door light switches and while you push a glass into the button for ice (may require two people). Ice dispenser and auger will only work, when you push for ice, when the freezer door is closed, so by holding the light switch(s) in the off position with door open you can simulate door being closed. If you can push the button and see the auger drive turn (with ice bucket out) then check to see if you have some ice stuck between the blades on the bucket, if the auger motor doesn't turn, it may be "ice frozen". Common problem. Remove motor, let sit on counter for about three hours and then reinstall, if it then works then check for water dripping from the fill tube, where the water comes into freezer for the ice maker, and see if it is dripping onto auger motor.

If you put auger motor back in and it still won't turn then more and likely you need an auger motor.

Let me know.

Oct 09, 2009 | GE Profile PSW26P Stainless Steel Side by...

2 Answers

Ice maker makes ice but can't dispense ice


Please try this. Remove your Removable Ice Bucket Assembly which is where the Auger (corkscrew) is located. You should be able to see the Auger Motor Drive Fork which is located permanently inside the freezer compartment... opposite the end of the Removable Ice Bucket Assembly that you just took out. Close the freezer door and attempt to dispense ice... if you can hear the Auger Motor running as you attempt to dispense ice... then the Auger Motor is OK. Dump out all the ice that is in your Removable Ice Bucket Assembly and wash it out in your kitchen sink with warm water. Reach into your freezer and put your hand on the Auger Motor Drive Fork ... you should be able to rotate it CW or CCW...it is a little hard to turn but it will turn. Position the Auger Motor Fork to a 12:00 and 6:00 o'clock position. Now take your Removable Ice Bucket Assembly and position its Receiver Auger Fork to a 9:00 and 3:00 o'clock ....Re install the Removable Ice Bucket Assembly into the Auger Drive Fork. Close the freezer door and again attempt operate the ice dispenser... you should hear the Auger Motor again run as you press the ice dispenser. Note....at this same time the Ice Chute Door in the Freezer Door should spring open so that ice can fall out. Of course you have no ice in the Auger at this time...but it all this works then future production of ice will fall out. Note...Usually the Auger Motor never fails. but the whole thing can get jammed with ice and not dispense. Also, the the solenoid that operates the Ice Chute Door fails quite frequently. Last but not least... if nothing is happening... it is a control board type problem. Hopes this helps! Handy Henry

Jul 25, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

3 Answers

The icemaker makes ice, but it won't dispense.


rmielsen and PhyllisForbe,  Your refrigerator has an auger motor that causes the ice to be dispensed when you press the ice selector on the front of the refrigerator.  You could have several possible problems that will gives you the same result.  The auger motor could be at fault. The ICE selector part of the  control panel of the front of the refrig could be at fault.  To isolate to auger or control... do the following.  Remove the ice bucket or auger assembly from the freezer. Reach into the freezer compartment where the auger assembly normally would be.  You should be able to see a "horse shoe shaped metal drive assembly" that would mesh with the auger assembly (ice bucket) to turn the cork screw shaped auger. Try and turn the auger drive assembly in rear of freezer to determine if motor armature is free.  The is somewhat difficult to do because the auger motor is high torque, slow rpm motor, but it should turn if it is good. Sometimes the auger motor will become stuck due to a water leak, inactivity, high humidity during a defrost cycle, etc.  The more possible suspect is the ICE selector assembly on the front of the refrigerator.  If any function on the refrig fountain dispenser control panel goes bad...then the ice/water control assembly will need to be replaced.  Hopes this helps you!  HandyHenry

Jan 30, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

GE GSS25LGM Ice maker not dispensing ice


You have one of three things wrong. The auger motor is frozen up, the ice bucket is broken or you need to dump out any ice, run warm water through the entire ice bucket, dry it out and try again with fresh cubes. My guess is the auger motor is frozen. You can buy a vinyl boot that covers the auger motor to prevent moisture buildup and freezing from GE Parts at 1-800-626-2002

Nov 21, 2008 | GE GSS25LGM Side by Side Refrigerator

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