If I fully charge my clip and then try to use it 2-3 days later, it is nearly dead even though I never turned it on since fully charging it. I even am careful to "lock" it in the off position to ensure that it was not accidentally turned on allowing the battery to charge.
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i have the same problem. Couple days ago i changed the battery from another sansa clip ant it worked fine, pc recognized sansa again :/ i think that the battery is dead , detailier the microchip wich is on the battery..
I'm surprised it wouldn't turn on when plugged into external power. That would mean a different problem than a disconnected battery lead ... possibly a disconnected USB port lead, though then I would have expected that you'd be able to turn it on when not plugged in.
Make sure the player is fully charged.
1. Connect the player to the PC.
2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode,
1. Turn device OFF.
2. Slide the Hold switch down to Lock (orange color showing).
3. Press and hold the center button while connecting the device to the PC.then connect it to the PC.
Next Be sure the battery is charged
1. Leave the player connected for approximately 2 hours to charge.
2. Disconnect the player from the PC.
3. Verify if you can turn on the player. 4. Reset the player if necessary. To reset the player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player. If that does not do it, re-seat the battery: Here is how to get to the battery, 1. Press the battery compartment in while sliding to the right. 2. Remove old battery. 3. Insert new battery or reset the old battery. 4. Close the battery compartment. Then try and see if it will come on with out the battery hooked to your computer. 1. Remove the battery. 2. Connect the player to the PC to verify if it turns on. 3. Re-seat the battery to ensure proper connection. 4. Verify if the player turns on.
I had the same problem this morning, albeit with my 8G Clip. Nothing worked -- the thing seemed dead as roadkill -- until I found a link about "forcing MSC mode." Basically, it told me to hold down the center button while plugging my Clip into my computer using my USB cable. Suddenly, boom! It's awake and alive and happy again. I'm unsure how that works, but that did it for me.
did you try holding the power button on for ten seconds (the reset) after trying to charge it again? does it even power up when you plug it into the usb. if it powers on when connected to the usb and then shuts off immediately when you take it off the usb (rather than "refreshing database") then your battery is either 1)disconnected inside 2)dead or there may be issues with power management. Same thing happened to me (disconnected) but I soldered the loose connection and it only worked for two days, even checking the connections again. Now I don't know what's going on. It's more likely the battery has reached the end of its life.