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Step 1: Which operating system ? Laptop computers can be wonderful devices, except when the need to troubleshoot arises. Acer laptops are no different. A quick way to fix many problems with an Acer laptop running Windows is to reset it to factory settings. Resetting your Acer laptop to factory settings can eliminate slow operation, registry problems, virus problems and spyware issues. What's more, a factory reset of your laptop may reduce the need for a full reinstallation of Windows.
Back up all necessary data to an external device such as a disk, flash drive or hard drive Make sure all programs are closed and shut down your Acer laptop. Detach any external hardware such as an external hard drive or printer. Press the Power button to boot your Acer laptop. Press "Alt-F10" on your keyboard when the Acer screen appears at the start of the boot-up process. Wait a moment while Windows loads the reset files. Select "Restore System from factory default" in the Acer eRecovery Management window. Click "Next" on the next screen to continue. Click "Next" on the following destination information window. This will pop up a notice telling you that resetting your Acer laptop will erase all data and restore the laptop to its original settings and configuration. Click "OK" in the notice window to proceed with resetting your Acer laptop. Wait while your Acer laptop is reset to factory settings.
In this case to reset the laptop to original factory condition there are no softwares however your computer would be having a software built onto a partition on the hard drive which you could access by tapping the F11 or Alt+F10 key as soon as you turn on the laptop and you would get the Gateway recovery management window wherein you would need to select the option "Restore system to factory defaults".Or else you could also use the set of CD's that you had got with the computer.
Note:-When reseting to factory defaults all the data on your computer would be deleted so please do take a backup of all important information before performing the steps also make sure all external devices are unplugged from the laptop.
Thank you for your patience and best wishes for your effort.
To reset your laptop to its factory state you need to restart or turn it on, then just tap F10, It will ask you on how would you loke to restore then select Restore system to factory settings. Usually it would ask you for a password just etern six zeros "000000" it should work. Please wait until the restore process is completed.
Note: All data will be deleted so make sure you back up them first before you do a Restore to Factory Settings
call dell and quote the asset tag and explain the issue they will be able to create a back door password that will allow him to get passed the password in the bios and reset it to defaults and start again.
other laptops, Acer laptops integrate a computer management utility
called 'Acer eRecovery Management' to create backup of hard drive data,
create restore point, reinstall applications & drivers, and reset
Acer laptop to factory setting.
Step 1: Before starting your Acer laptop, ensure that there is no external storage device attached to it. Now start your laptop.
Step 2: Press 'Alt + F10' when the laptop starts booting, and wait for a moment while Windows loads the reset files.
Step 3:When 'Acer eRecovery Management' window appears, select 'Restore System from factory default' and click 'Next' to continue.
Step 4: Again click 'Next' to
reset your Acer laptop. This process will erase all data from your hard
disk and reset your Acer laptop to original factory settings.
Step 5: Click 'OK' in the notification window to begin the the resetting operation. Now wait while your Acer laptop is reset to factory settings.
Tips: You can also create a backup copy of your laptop data before factory reset. Simply click 'Backup' in 'Acer eRecovery Management' window.