a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Hi , When yo first start your computer , hit esc botton or f10 depending on what will take you to the start up mode and not the cmos settings , click on normal start up , if this does not work , take a bootable cd-rom and repair the system , dont reload windows ,..........Good Luck Roy
These modems are very tricky. When this type modem goes into stand by modem that indicates that you do have a connection to your internet service provider. The reason you cant get online is because all internet access is disabled wile the modem is in standby. If you look closely there is a button located on the top of the modem. This is the stand by button. If you hit that button it should take the modem out of stand by mode and reestablish your connection to the internet.
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What OS are you running? There can be up to 3 places in the OS or sftwr. ( have you recently dwnlded. any 3rd party sftwr. since this started? If yes, uninstall it AFTER you go back into it and adjust what you have changed to Power Options, Display Properties, and Administrative Tools), so go back and udo any recent changes, esp. if it is in 3rd party sftwr. do not empty your Trashcan, yet.
me and another technician have just had a chat about this and the highest chance that you cant use your pc is that you may have a virus.
if there is a virus, it may be using your pc as a server to send spam, emails etc to other peoples computers which is the reason you cant switch your computer off and you cant really use it. it is so you cant stop the virus doing its job and getting rid of the virus
i would recommend disconnecting all networking on the computer, rebooting the computer into safe-mode and running all virus and spyware scanners.
Generally you can just hit the space bar a couple of times, and that should bring the machine out of Standby mode. However, if it is not Standby but Hibernate mode, you usually need to push the power button to bring it back from Hibernate.
You can adjust these and other power settings by going to the Control Panel, and clicking on the Power Options applet.