Question about D-Link ADSL2/2+ Modem/Wireless Router 4-Port Switch, 802.11g, QoS (DSL-2640B)

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Cannot Connect to the Internet Using a New D-Link DSL-2640B

I recently purchased a D-Link DSL-2640B DSL modem/router to replace my Speedstream 5100 modem currently in use with my AT&T DSL service. I used the browser based configuration software to setup the new modem/router and even tried the recommended VCI/VPI #'s to connect to the internet, all to no avail. The little computer icons at the bottom of my computer screen say that I have a connection, but when I open any web browser, it says there is NO connection. I have been on the phone with D-Link tech as well as AT&T tech, all without results. I use Windows XP SP3 with onboard intergrated LAN on my desktop. I understand that I am not the only person who has encountered this issue. Please, ANY help will be GREATLY appreciated!!

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1. Make sure you have the latest firmware
2. Restore to factory settings first. This helped me with stacked ppp session.
3. Setup your connection according to ISP
4. If you have problem, install Router Commander from www.routercommander.com
5. Setup router to send syslog to your PC
6. Check syslog messages about the clue what's going on

Posted on Aug 30, 2010

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Posted on Jan 02, 2017

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