Question about Gateway GT5014 PC Desktop

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Can't reformat hard drive

I've checked gateway help and manuals, etc. It keeps telling me that I will have 3 options to restore (non destructive, destructive, etc). I never get these options. It goes immediately to ''completing recovery partition'' it stops at 23% and tells me ''the file c:preloadall crc cannot be recovered''. My choice is then ''abort'' which just restarts or ''retry'' which just does the same thing over and over. This is a gateway with a recovery disc not a full separate version of XP,  Please help!!

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If recovery is not possible by using recovery cd; you have to depend on a full version XP cd -- either for repair or new installation.

Posted on Dec 17, 2008

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Posted on Jan 02, 2017

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