Question about Vtech i6772 Trio Cordless Phone
SOURCE: VTech 5.8 mhz won't work
I found a solution that fixed this problem (at least for me). On the vtech site they said to unplug the base unit for at least 5 minutes. Previously, I had only unplugged the base unit for a few seconds. This time, I left it unplugged for about 10 minutes or so and when I plugged it back in, everything was working fine. Apparently there is some sort of capacitor that must discharge long enough to completely remove power from the circuitry.
Good luck and I hope this works for you!
Posted on Apr 18, 2008
from the troubleshooting section of the manual
• Unplug the base unit’s electrical power and remove the battery from the handset. Wait for 15 seconds then plug in the battery place the handset in the base unit and plug in the power. Allow up to one minute for the cordless handset and base to synchronize
not a guarantee, something to try
Posted on Aug 30, 2008
My handset displays CONNECTING...
Move the handset closer to the telephone base. You might have moved out of range.
This is what was listed in the Vtech Manual.
What I suggest is not just powering it off, but remove battery and wait a couple of minutes. Put battery back in and try it. The other thing I suggest is a new battery or switching it temporarily with a phone that works, to see if that helps before you buy a new one. If the battery is weak it will have trouble reaching the base.
Posted on Jan 06, 2009
SOURCE: i want to add an additional handset to my vtech phone...the new handset is "searching for base" and requests a 15-digit number which is suppose to be on the base--there is no 15-digit number to input.
The 15 digit number shoudl be on a sticker on the bottom of the base unit.
Posted on May 19, 2009
Official solution to this issue:
Make sure base station serial number matches all handsets serial numbers.
If they don't match you will have to de-register the units.
De-register the base station by holding the find handset button for 10 secs or until the In Use light illuminates, release the button and then tap it once more. You should hear a short beep followed by a longer beep.
Press Menu Select and the press the following without pause - *7890#
You should now see Test Base at the top of the screen press the Vol up button until Test Handset is present.
Press Menu/Select and you should see SW Version displayed. Press Vol up button until you see regstr clear, then press Menu Select and then Menu Select again.
At the handset remove the battery for 15 secs and then place the battery back into the handset. You should see 1. Place handset ... 2. press # on the handset screen. DO NOT FOLLOW THE ON SCREEN DIRECTIONS.
Next place the Handset on the base station and press the find handset button for 4 secs until the In Use light shows up. Remove the handset and press the # button.
Your handset should now display Handset 1. You can do all the other handsets the same way.
Hope this helps!
Posted on Jan 12, 2011
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