Question about Pc America Restaurant Pro Express

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Screen hangs after cash transaction or credit card transaction

Restaurant POS after order is taken and sceen pay icon is pressed the till opens, but the screen hangs, the more items ordered the longer the screen hangs. If customer is using credit card then the hand time is really long. Dell optiplex 755, server 2005. One server as main register and client pos is secondary for window drive thru. The client station has no problems whatsovever only the primary.

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  • phredphlint May 11, 2010

    i know this sounds nutty, but sometimes this has to do with a pole display, try doing it again but with the pole display turned off in RPE.



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Is the problem you're having with a computer running Windows Server?

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Hi Merit,
If you still have a valid tech support contract, contact PCAmerica. If not, you need to have someone analyze your database to see what is going on with credit cards. A reload of RPE may cure the problem, but an intermittent glitch like this can be hard to pinpoint without knowing what is being recorded in your database. I could analyze database, if desired.

B Mattern
Please return and give me a favorable rating if this helps or is of value to you.

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1 Answer

Restauarnt pro express link with credit cards

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they have some good info on their site:

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