Question about Pc America Restaurant Pro Express

1 Answer

Screen hangs after cash transaction or credit card transaction

Restaurant POS after order is taken and sceen pay icon is pressed the till opens, but the screen hangs, the more items ordered the longer the screen hangs. If customer is using credit card then the hand time is really long. Dell optiplex 755, server 2005. One server as main register and client pos is secondary for window drive thru. The client station has no problems whatsovever only the primary.

Posted by on

  • phredphlint May 11, 2010

    i know this sounds nutty, but sometimes this has to do with a pole display, try doing it again but with the pole display turned off in RPE.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Is the problem you're having with a computer running Windows Server?

Posted on Apr 13, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I disable cash drawer from opening upon closing a cash sale for a server carrying their own bank?


You could disable permission to end transactions. This would stop cash drawer pop but might not be feasable for your operation.

May 27, 2013 | Pc America Restaurant Pro Express

1 Answer

Why cash advance are so popular?


  • A cash advance is a service provided by most credit card and charge card issuers. The service allows cardholders to withdraw cash, either through an ATM or over the counter at a bank or other financial agency, up to a certain limit. For a credit card, this will be the credit limit (or some percentage of it).
  • Cash advances often incur a fee of 3 to 5 percent of the amount being borrowed. When made on a credit card, the interest is often higher than other credit card transactions. The interest compounds daily starting from the day cash is borrowed. The POWER OF BLOG

Apr 16, 2013 | Simply Media Simply Money & Personal...

1 Answer

Restaurant pro express; upgraded to new computer. Credit card processor won't work. call PC america and they want a boatload of cash to help. want to ditch this system soon, so don't want to pay....


You didn't say who the processor was. Many require a software program to interface with RPE that you need to install on new computer. Contact your processing company and they should point you in the right direction, if they want your business.

B Mattern
sysadmin@ccybernet.com
Please return and give me a favorable rating if this helps or is of value to you.

Jun 09, 2011 | Pc America Restaurant Pro Express

1 Answer

When trying to cash out customers either by cash or credit card, computer randomly will put check onhold status. I suspect that at the end of day if this was a credit card transaction it would not have...


Hi Merit,
If you still have a valid tech support contract, contact PCAmerica. If not, you need to have someone analyze your database to see what is going on with credit cards. A reload of RPE may cure the problem, but an intermittent glitch like this can be hard to pinpoint without knowing what is being recorded in your database. I could analyze database, if desired.

B Mattern
sysadmin@ccybernet.com
Please return and give me a favorable rating if this helps or is of value to you.

Apr 28, 2011 | Pc America Restaurant Pro Express

1 Answer

I need to add a tip line for credit card transactions. This has been fixed 4 times before and keeps coming back to haunt me.


Go to your OPTIONS screen, choose SETUP, click on the SETUP SCREEN, click the RESTAURANT FEATURES tab, then click the TIPS tab. Choose YES for the first option. You can also print a suggested tip and percentage underneath this, if desired.

B Mattern
sysadmin@ccybernet.com

If this helps, please return and give me a favorable rating.

Nov 21, 2010 | Pc America Restaurant Pro Express

2 Answers

Phantom Transactions on PCCharge


One it is most likely you are getting communications errors while Pc Charge is dialing out which I am assuming you are using DIAL up.
You need to upgrade to Version 5.7.1 or above and then use dial or highspeed connection.

When the software dials out to the bank for approval while that process is going on your communication drops and then PC Charge will have no way of recording the Approval back. So in turn you are running it again where the approval for the first sal e was already done but the response was not captured. Your bank can put duplicate trans stops on the front end. Make sure you upgrade to the newest version.

www.greenlightpayments.com

Jun 02, 2009 | Go Software Inc. PCCharge Payment Server...

1 Answer

Restauarnt pro express link with credit cards


if you're using PCC, you should try to process directly through the PCC program, if that works, most likely the only thing you have to do is go in to RPE, then setup screen and set the directory where PCC is (usually this is active charge directory for payment server, or pcw for pccharge pro, they both work but i believe its only OFFICIALLY supported with payment server)

they have some good info on their site: http://faq.pcamerica.com/paymentprocessing/pccharge

Mar 20, 2009 | Pc America Restaurant Pro Express

1 Answer

Sales wrong on Shift Report!


cALL pca AND cOMPLAIN tHEY KNOW ABOUT THIS AND HAVE NOT FIXED THE ISSUE, tHEY JUST COST ME SEVERAL THOUSAND DOLLARE IN LOSSES BECAUSE THEY COULD NOT MAKE THERE SOFTWARE DO MATH CORRECTLY.

Feb 09, 2009 | Pc America Restaurant Pro Express

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

361 people viewed this question

Ask a Question

Usually answered in minutes!

Top Pc America Computers & Internet Experts

Will Halftowaite

Level 3 Expert

503 Answers

sunil dixit

Level 2 Expert

67 Answers

rey francis basa
rey francis basa

Level 3 Expert

666 Answers

Are you a Pc America Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...