Question about Lands Phones
Our telephones ring for incoming calls but can only hear a humming noise on the other end. When I hang up the phone it starts ringing again.We cannot make outgoing calls. I checked using one phone (which I know works) in three jacks and they all sound the same. Please advise.
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Posted on Jan 02, 2017
SOURCE: INCOMING CALLS
Not sure it this is a solution for ALL your problems, but...
I had a similar issue: Phone rings, caller ID info displays then seems to hesitate, then displays only "INCOMING CALL."
The issue seemed to be caused by interference with other devices on the same line (in my case, an alarm system).
Tech support had me change a setting on my TRU9466 base unit (this is one of the PowerMax 5.8ghz models). This is how we did it step-by-step on the base unit:
IN-USE LINE SETUP
select LINE 1
switch to TYPE B
This seems to have solved the Caller ID "interference" issue -- my Caller ID now displays as it should. The Tech Support person suggested trying that TYPE A/TYPE B setting on "OFF" if TYPE B didn't solve the problem, but thankfully, it did.
Now Cheryl, it sounds like your issue is more involved than this -- I didn't have any connection problems -- but perhaps they're related -- you might try my solution.
Posted on Apr 18, 2008
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The HL10 handset lifer is what notifies your headset that
you have an incoming call. If you are using the handset lifter and are not receiving the 3 short beeps in your ear piece there are a couple
different things that could be going on.
1. The internal microphone could have gone out on the lifter. This microphone is what sends the signal to your headset that you have an incoming call. If the microphone is working you will hear 3 short beeps in your headset.
2. If the volume is too low on your telephone, the handset lifter will not notify the headset of an incoming call, so try turning the volume up on your phone and see if that takes care of the problem.
3. The HL10 handset lifter ships with a ring detector that has a 2.5mm jack on one end and a small round microphone on the other end. This ring detector is intended for phones that do not have the speaker located under the handset. You could try plugging this into the back of the lifter and setting the microphone next to where the lifter is mounted on your phone. This might help pick up the sound of the phones ring tone.
If you are manually
lifting your handset out of the cradle and sitting it to the side instead of
using a lifter, then you will not receive the 3 short beeps in your earpiece to
notify you of an incoming call.
Good luck from Headsets Direct!
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