Question about Toshiba 42HL167 42 in. LCD Television

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I have the toshiba 42hl167 and the volume is not working. only works with play station. cant here cable or bose system.

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I would reset the factory defaults on the TV, but some complicating information follows these instructions:
Reset Factory Defaults
To reset all settings and channels to their factory
default values:
1 Press Y and open the Setup menu.
2 Highlight Installation and press T. A new set of
Installation menu icons will appear.
3 Open the System Status menu, highlight System
Information, and press T.
4 Press C c to scroll through the menu bar to select
Factory Defaults.
5 Enter your PIN code (or 0000 if no PIN code has been set).

Because the PC and HDMI-1 inputs share the same set of analog audio inputs, the PC Audio menu setting influences the HDMI 1 Audio menu setting. If PC Audio is set to “No,” the HDMI 1 Audio setting changes to “Auto.” If PC Audio is set to “Yes,” the HDMI 1 Audio setting is set to “Digital” and is grayed out in the menu. (Also see item 5 on page 12 of manual and “Setting the HDMI™ Audio mode” on page 43 of manual).

There is also some good information on pp.20-22 and 54-57 of the manual - this one has a lot of audio hookups and settings.

-Tha Mp3 Doctor

Posted on Dec 31, 2008

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1 Answer

No audio on my Toshiba TV


Found this on the www.Toshiba.com website. Q. My TV has a picture, but there is no audio?
Models: 20DL77, 20HLK67, 26HL47, 32HL17, 37HL17, 42HL17, 26HL37, 32HL37, 20HL67, 26HL67, 32HL67, 37HL67,
42HL167, 42HL67, 47HL167, 52HL167, 42LX177, 46LX177, 52LX177, 57LX177
REF:FAQLCD00128
1. Please check your connections and make sure if you are using COMPOSITE “yellow, white, and red cables”, SVIDEO,
with “white, and red” or Color Stream COMPONENT “green, blue, red, white and red cables,” that the white
and red cables which are used for audio are plugged in securely into the same inputs as the video.
If your connections are secure, the station may have broadcast difficulties. Try a different channel.
2. If you are using the coax cable from the wall, press the “ENTER” button on the middle of the remote. If the
information provided shows that you have SAP selected we will need to change it to STEREO or MONO. To do
this, we will need to press the “MENU” button, and use the RIGHT or LEFT arrow keys to highlight the AUDIO
menu. Next we will need to use the DOWN arrow to select AUDIO SETUP press “ENTER” and then arrow down to
MTS and use the RIGHT arrow to select stereo.
3. If you have a cable box or satellite receiver, please make sure the TV’s volume, as well as the box’s, volume is
turned up sufficiently.
4. The station may have broadcast difficulties. Try another channel.
5. The sound may be muted. Press VOLUME.
6. If you still have problems after following these steps please contact Customer Solutions at 1800-631-3811 Monday
through Friday 8am to 7pm CST. The Toshiba customer service number is 1-800-631-3811.I hope this helps you with your problem.

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1 Answer

No sound on my Toshiba Regza 42HL167


Found this troubleshooting method on the www.Toshiba.com website. Q. My TV has a picture, but there is no audio?
Models: 20DL77, 20HLK67, 26HL47, 32HL17, 37HL17, 42HL17, 26HL37, 32HL37, 20HL67, 26HL67, 32HL67, 37HL67,
42HL167, 42HL67, 47HL167, 52HL167, 42LX177, 46LX177, 52LX177, 57LX177
REF:FAQLCD00128
1. Please check your connections and make sure if you are using COMPOSITE “yellow, white, and red cables”, SVIDEO,
with “white, and red” or Color Stream COMPONENT “green, blue, red, white and red cables,” that the white
and red cables which are used for audio are plugged in securely into the same inputs as the video.
If your connections are secure, the station may have broadcast difficulties. Try a different channel.
2. If you are using the coax cable from the wall, press the “ENTER” button on the middle of the remote. If the
information provided shows that you have SAP selected we will need to change it to STEREO or MONO. To do
this, we will need to press the “MENU” button, and use the RIGHT or LEFT arrow keys to highlight the AUDIO
menu. Next we will need to use the DOWN arrow to select AUDIO SETUP press “ENTER” and then arrow down to
MTS and use the RIGHT arrow to select stereo.
3. If you have a cable box or satellite receiver, please make sure the TV’s volume, as well as the box’s, volume is
turned up sufficiently.
4. The station may have broadcast difficulties. Try another channel.
5. The sound may be muted. Press VOLUME.
6. If you still have problems after following these steps please contact Customer Solutions at 1800-631-3811 Monday
through Friday 8am to 7pm CST. The Toshiba customer service number is 1-800-631-3811. I hope this helps you with your problem.

Jan 06, 2009 | Toshiba 42HL167 42 in. LCD Television

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