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Vbscript is not working right - Compaq Presario 5000 PC Desktop

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  • Azrul Syahriman
    Azrul Syahriman May 11, 2010

    Hi. Azrul here. May I know why should a vbscript be triggered? If it was not done intentionally, there may be a virus in your PC or just recently deleted by your antivirus automatically...

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Vbscript will not work until you install a vb intrepreter based on the generality of your question I am assuming you probably do not know what that is, so, just ignore the error until you can afford to have a pro fix it for you.

Posted on Dec 29, 2008

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Cant download skype, problem with toolbar, error 2738


Take a look in Event Viewer I looked in Event Viewer to find out what MSI-file that generated the error message and found:
Log Name: Application
Source: MsiInstaller
Date: 23.09.2010 21:58:26
Event ID: 1040
... ...
Description:
Beginning a Windows Installer transaction: C:\ProgramData\Skype\{D103C4BA-F905-437A-8049-DB24763BBE36}\SkypeToolbars.msi. Client Process Id: 6564.
2. Running MSIEXEC with logging options I started a "Command Promt" and used the command: "cd C:\ProgramData\Skype\{D103C4BA-F905-437A-8049-DB24763BBE36}" to navigate into the folder containing the MSI-file.
Now using the command: "msiexec /i SkypeToolbars.msi /lv log.txt" (msiexec options: /i = Install, /lv = Log + Verbose output).
After clicking away the error message I just wrote "log.txt" in my "Command Promt" to open the log-file. Near the bottom of the log-file I found this line:
DEBUG: Error 2738: Could not access VBScript runtime for custom action
3. DEBUG: Error 2738 After a quick search at Google I found out this error indicates that the VBScript engine is not registered on the computer.

The solution for a Windows Vista or Windows 7 32bit:
- Click Start -> All Programs -> Accessories
- Right click "Command Promt" and click on "Run as administrator"
- Write "cd %windir%\system32" and hit Enter
- Write "regsvr32.exe vbscript.dll" and hit Enter
- You should now get a message that says: "DllRegisterServer in vbscript.dll succeeded."
- Click "OK"
The solution for a Windows Vista or Windows 7 64bit:
- Click Start -> All Programs -> Accessories
- Right click "Command Promt" and click on "Run as administrator"
- Write "cd %windir%\syswow64" and hit Enter
- Write "regsvr32.exe vbscript.dll" and hit Enter
- You should now get a message that says: "DllRegisterServer in vbscript.dll succeeded."
- Click "OK"
4. Try again... Now I tried once more to run "msiexec /i SkypeToolbars.msi /lv log.txt" (I kept the /lv log.txt option to look for changes if the installer would fail again).
If you still get the same Error than continue to step 5.
5. Cleanup registry first, then re-reg My installation still gave me the same error, so after some more searching and reading on Google I found a solution that explained what I tried before (with the regsvr32.exe) and also an alternative step if that one should fail. The alternative step was to remove the Registry Key pointing to vbscript.dll.
The alternative solution for a Windows Vista or Windows 7 32bit is then:
- Click Start -> All Programs -> Accessories
- Right click "Command Promt" and click on "Run as administrator"
- Write "reg delete "HKCU\SOFTWARE\Classes\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f" and hit Enter
- Write "cd %windir%\system32" and hit Enter
- Write "regsvr32.exe vbscript.dll" and hit Enter
- You should now get a message that says: "DllRegisterServer in vbscript.dll succeeded."
- Click "OK"
The alternative solution for a Windows Vista or Windows 7 64bit:
- Click Start -> All Programs -> Accessories
- Right click "Command Promt" and click on "Run as administrator"
- Write "reg delete "HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f" and hit Enter
- Write "cd %windir%\ syswow64" and hit Enter
- Write "regsvr32.exe vbscript.dll" and hit Enter
- You should now get a message that says: "DllRegisterServer in vbscript.dll succeeded."
- Click "OK"
Now using the command "msiexec /i SkypeToolbars.msi /lv log.txt" the installer started perfectly, ran all the way thru and Finished.
Conclusion This message indicates that VBScript engine is not currently registered on the Computer running the installer.
Vbscript.dll must get registered to solve the problem.

Ref: http://community.spiceworks.com/how_to/show/1577

Apr 25, 2011 | Computers & Internet

1 Answer

I am using Vista business and have error msg 2738 and now cant uninstall my internet modem. please help


re-registering VBScript.dll should fix the problem.
Here are the steps: 1. Run a command prompt in administrator mode (Start/All Programs/Accessories/ right click on Command Prompt, select Run As Administrator) 2. type: cd %systemroot%\system32 3. type: regsvr32 vbscript.dll
Note, regsvr32, not regsrv32. You should see a dialog stating the registration succeeded.

Mar 01, 2011 | Microsoft Computers & Internet

1 Answer

When downloading Skype beta for Windows error code 2738 appears.


Hello. I think this is caused by a vbscript runtime error. If you're on windows vista, run command prompt with administrator privileges(right click on the command prompt icon then click run as administrator) to get to C:\windows\system32. Type the following on prompt: regsvr32.exe vbscript.dll You should get a popup saying DllRegisterServer in vbscript succeeded. If you do then try to download and install again.

Sep 22, 2010 | Computers & Internet

3 Answers

Error 2738 pls give me answer


The error indicates that the VBScript DLL is not properly registered on the os. You should be able to fix it running the command on the command promp
regsvr32 vbscript.dll

before that try to search the location of the file on the windows, run the command with the path of the location of the file

May 13, 2010 | Logitech QuickCam Communicate STX Webcam

1 Answer

Cannot download itunes since a recent firmware upgrade for ipod touch, went to apple forum site and told to delete apple,quicktime, apple mobile device support and now i can`t get itunes to download onto...


Make sure VBScript is installed, turn off script blocking in anti-virus and personal firewall software, reregister VBScript, and then install iTunes." Resolution Download and install the latest version of iTunes.
Install the latest VBScript engine from Microsoft for your Windows OS platform Windows 2000 Download and install VBScript version 5.6 for Windows 2000 from Microsoft, and then try installing iTunes or QuickTime again. Windows XP Download and install VBScript version 5.7 for Windows XP from Microsoft, and then try installing iTunes or QuickTime again. Windows Vista No download necessary. The latest VBScripting engine (version 5.7) is already included with Vista. Follow the steps below to register the VBSScript again if you still have this issue in Vista.
Register the VBScript engine again If the latest VBScript engine is already installed, register it again. Note that you must be logged in as administrator or logged in as a user with administrator privileges for the computer to execute these steps.
For Windows 2000 or Windows XP: 1. On the Start menu, click Run.
2. In the "Open" field dialog box, enter the following command and click OK:
regsvr32 vbscript.dll
3. A message should appear stating that the "DllRegisterServer in vbscript.dll succeeded."
4. Click OK and try installing iTunes or QuickTime again.

Oct 19, 2009 | Apple iTunes

1 Answer

Internet option flashes and dont work


hi,
unregister and reregister vbscript.dll , jscript.dll . here is the command: regsvr32 vbscript.dll and regsvr32 /u vbscript.dll . ( make sure that browser is close d when you do this.)

if it still doesn't work it could be a corrupted browser. uninstall and reinstall.
for uninstallation : control panel add or remove programs.
reinstall by : http://www.microsoft.com/downloadS/details.aspx?familyid=9AE91EBE-3385-447C-8A30-081805B2F90B&displaylang=en

Jun 06, 2009 | Microsoft Internet Explorer 7

1 Answer

Fatal error internal error 2738


Hi Bo,

This usually happens in Vista machines. Try the steps below and see if it works. Let me know if u get stuck or it dosent work. Mentioning the manufacturer and the model number will be very helpful too.


  1. Search for the VBSCRIPT.DLL file on the computer. It is usually located in the C:\Windows\System32 folder.
  2. Click the Start icon (c01319360.gif ) , click All Programs , and then click Accessories .
  3. Right-click Command Prompt , then click Run as Administrator .
  4. In the command prompt, type CD C:\WINDOWS\SYSTEM32 . If the VBSCRIPT.DLL file is located in a different folder, use the appropriate folder location.
  5. Press the Enter key.
  6. Click Continue in the window that appears on the computer.
  7. Type REGSVR32 VBSCRIPT.DLL in the command prompt and press Enter . A message appears on the computer indicating that VBSCRIPT has been installed successfully.
Cheers

Oct 09, 2008 | Office Equipment & Supplies

1 Answer

ITunes Install Problems


Hi, are you using Windows Vista? If so, go to the Start Menu, click All Programs, then Accessories, then right click on Command Prompt and select Run As Administrator.

In the box that appears, type: CD c:\windows\system32\ and then press enter.
Then type: regsvr32 vbscript.dll and press enter, then click OK.

Close the command prompt and try reinstalling itunes.

Hope this helps.

Sep 16, 2008 | Apple iTunes

2 Answers

Internal Error 2738


Since you are running windows vista please follow these instructions carefully.

  1. Click on "Start".
  2. Click on "All Programs".
  3. Click on "Accessories".
  4. Right click on the Command Prompt, select "run as administrator".
  5. At the prompt, type "regsvr32 vbscript.dll".
  6. You will now get a message box saying "vbscript.dll" has been registered.
  7. Reinstall QuickCam
I hope this helps. If not let us know.

Please rate my answer

Aug 15, 2008 | Logitech QuickCam Communicate STX Webcam

1 Answer

Trying to load logitech quickcam connect purchased from comet today. disabled spyware and norton security as instructed. error 2738 flashed on screen and will not allow me to install webcam. reistalled...


The problem you are having is with Vista and it's little quirks..

Vista for some reason doesn't register VBScript. What you have to do is first of all find where vbscript.dll is, It's usually in C:\Windows\System32. It changes dependant on your version.

Next you need to go to start -> accessories and the right click on command prompt and click "run as administrator", next type "cd C:\Windows\System32" (replace the dir if its different for you) and then type "regsvr32 vbscript.dll". It should then confirm that vbscript has been registered and everything should work. This will fix a few installs.

Let me know how this works.

~~Jasta~~

Mar 29, 2008 | Computers & Internet

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