Re: Can't delete folders. response is devise not...
To delete files there are 2 ways to do this.(1) first is with the on and facing you. on top the is the black menu switch. (2)hold down until it reads play music,and release (3) cycle either way until it reads delete.(4) cycle the switch until it reads del / push switch in (5) cycle to voice (6) push switch in to delete files. (cycle to exit and push switch again it should go to your music.
Second way is to plug it into a computer with plug and play.with the Trio MP3 on, the computer should open up a menu, chose open files (2) the screen should have music, voice and other files on the display. chose the voice file and click it open. use the mouse to delete files / or point and use the key board delete key to delete files. IF PLUG and Play does not open up goto MY Computer and openit up. drop down to the removeable disk and click open. you should be where you can delete the voice file. good luck and have fun.
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Reset All NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED TO PERFORM THIS OPERATION! If your device freezes up press the Menu button and hold for 15 seconds. This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation will be gone.....
Go to my computer click on folder scroll to sansa and open the media folder and open each sub folder and delete manually then delete the folders Right click on your sansa then format a couple of times hope this works
I can't delete my songs. I have tried 4 different media player to delete and they all give me an error message. Failure to delete, not responding can't delete etc... What should I do? I have the pink ilo 1GB mp3 player
Well Robert, the main solution to this is the firmware. You need to set the MP3 player on to "Disk Mode" and check for any corrupted files or additional files that you didn't install originally. Like I tell all my clients, It's not whats added to the MP3 player, it's whats taken away. If you can't seem to find your original firmware onto your MP3 device, you need to install a new one, or check for additional firmware that you didn't install. Try backing up all your files before you attempt to install any new firmware onto your MP3 device.
I had the same problem... I tried pressing the reset with a pen but didn't get any response... so I unwound a paper clip and actually heard an audible click when it reset... then it powered right back up... yay!!
Connect your mp3 player to the computer with the USB cable provided.
Install the software provided or use a program to synchronize it [Eg, Windows Media Player]
If WMP does not work and you do not get sofware with it simply, Open My Computer, Look for your mp3player's file "Audiophase-something", Open this folder.
Keep this folder open and open the folder where you music is stored.
If you do not have music on the computer yet, rip music to it using WMP or download some using Ares or Limewire.
Now that you have both windows open, drag the music to the music folder of your mp3player.
Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
The Walmart/Asda mp3 players in the uk have the same problem, I have the formatting software on the cdrom that came with it and it doesn't work 'Surprise'.
The problem normally happens when you try to either upload mp3's more than one at a time or delete all at the same time causing a file the folder to become corrupt and stop everything.
Is there possibly a factory reset menu on the player, if not you will have to search the internet for your manufacturer to see if they have an on-line formating tool.