Question about Dell Inspiron 1501 Notebook
My Dell inspiron 1525 loads normally with the Vista but when the desktop would appear all I have is a black screen with a mouse. Hitting keys dose nothing. The hardware checked out fine and restore points don't work.
Any suggentions besides complete reinstallation?
There are several things which might resolve your problem.
attempt to get into safe mode (with f 8 at boot), and check device manager for problem devices.
insert the vista disk and boot, and attempt to "repair" windows, the boot sector particularly. there is usually a "repair" utility on windows disks which allows you to fix problems without completely reinstalling windows.
your computer may be infected by a virus. if you can get into safe mode, try a virus scanner called "avast" if that doesnt work, try "malwarebytes" or "combofix". these can be found by doing a quick google searc, just make sure you download them from reputable sites. you may have to use a seperate comoputer to download the programs.
if you cannot get into safemode, try the same anti-virus software suites, from a different computer, with your hard drive installed in that system as a "secondary" drive. if this is a laptop hard drive, laptop to desktop hard drive adapters can be purchased for around $20.
Posted on Dec 24, 2008
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