I had many songs display "bad track". After reformating and erasing all the songs, I went to reload the songs. However, all of the tracks show an error sign and or already added sign during the syncing process. After trying several times, each reformating in between, it now freezes after syncing the first song.
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Re: Error when loading songs
Here's what another user did - let me know if it works: ok so i called 1-866-sandisk and she told me how to fix it. you just flip the key lock at the top so you see orange, then hold down the record button. then you should get some sort of message on the screen. then you plug it in and under my computer a file should show up. you open it and make a folder in it called sansa.fwm (i think thats the right folder name, if not, try sansa.tmp or email me). then you unplug it and it should say formatting or something like that. once its done it should work.
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Remove the songs from the player and then reload them. If they are froma subscription service, make sure they do not have fixed-term licenses on them. Right-click song --> Properties --> digital rights or media usage rights
Make sure the hold switch is not engaged.
Remove the songs from the player and then reload them. If they are froma subscription service, make sure they do not have fixed-term licenses on them. Right-click song --> Properties --> digital rights or media usage rights Use Windows Media Player to view the songs that are stored on your mp3 player - best to view them in the "Sync" tab. Find the song that you want to delete, right-click the song, and select Delete (or left-click and press Delete on your keyboard). Voila!
The old songs had a fixed term license - opening the songs in Windows Media Player will invalidate them even if they were acquired legally at one point. You will have to find a mp3 converter or drm stripper, convert the songs, and reload them.
You should try taking the battery out. if you unscrew the for screws on the back there will be a battery just take that out and put it back in this should delete everything if it doesnt then i dont know. dont worry about takeing it apart your only takeing the back off to where the battery is. just like your cell phone.
Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
Do a fromat,
The below was copyed from an earlier post of mine.
Over a period of time your info can get corrupt from transering music back and forth.
To format plug it in to usb.
Go to my computer
It shows up as a removably disc, usually drive f:
Right click on drive f: (or the approriate drive) and click format.
Let me know what happens, you will have reload the player, also try bypassing the software you are using to tranfer, by opening up drive f: and clicking and dragging your music into it , or you can copy and paste it into drive f:
I encountered the same problem with my Sansa mp3 player. To fix it, you'll have to reset your mp3 player, meaning all songs and files will be deleted when you format the mp3 player.
To do so:
Connect the mp3 player to your computer
Go to My Computer
Double Click on your mp3 player HD
You'll get a Warning box saying "Formatting Will Erase ALL data on the device. This may include any settings stored on the device. To Format device, click on OK.
Wait until completed with Format
and you are "Bad track" free!
Reload your songs using whatever software you use. I use Windows Media Player and was happy to see the songs I had on my mp3 player. All I had to do was sync them again.
Hope this helps!
I use Windows Media player to sync so I still have that on my playlist.
To get rid of
I ALSO HAVE A ZEN MICRO, I PURCHASED IT FOR USING WITH THE NAPSTER SERVICE NAPSTER TO GO. I TO HAVE THE SAME SORT OF PROBLEM I WAS FULL OF TRACKS AND IT THEN STOPPED RESPONDING SO I DID A RE FORMATT SO ALL THE TRACKS WERE LOST. EVER SINCE THEN WHEN I TRY TO LOAD TRACKS FROM NAPSTER ALL I GET IS A TRANSFER ERROR (I/O ERROR)
THESE TRACKS WERE ON IT BEFORE AND IT TAKES FOREVER TO LOAD. I HAVE TRIED CREATIVE BUT THEY WERE CRAP AND THERE EMAIL CUSTOMER SUPPORT IS A JOKE. NAPSTER TRIED TO HELP BUT AFTER 6 40 MIN CALLS STILL NOT WORKING THEY KEEP GOING OVER THE SAME THINGS. I HAVE TRIED WEBSITES LIKE THESE BUT TO NO AVAIL. DO YOU KNOW OF ANYTHING OR HAVE ANY SUGGESTIONS, I AM A COPMPLETE TECHNOPHOBE BUT I WILL HAVE A GO.