Question about SanDisk Sansa E280 MP3 Player

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Error when loading songs

I had many songs display "bad track". After reformating and erasing all the songs, I went to reload the songs. However, all of the tracks show an error sign and or already added sign during the syncing process. After trying several times, each reformating in between, it now freezes after syncing the first song.

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Here's what another user did - let me know if it works:
ok so i called 1-866-sandisk and she told me how to fix it. you just flip the key lock at the top so you see orange, then hold down the record button. then you should get some sort of message on the screen. then you plug it in and under my computer a file should show up. you open it and make a folder in it called sansa.fwm (i think thats the right folder name, if not, try sansa.tmp or email me). then you unplug it and it should say formatting or something like that. once its done it should work.

Posted on Jan 18, 2009


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There are several possibilities here. Right click one of the songs that is no longer showing, and click "Properties", and then click the "License" or "Digital Rights" tab. Look at the details of the license - does it say that it is only good for such and such a date? If you were using a trial version of a music service, has that music service's subscription now expired? If the license is expired, the songs will go bad. Only soultion, if this is the case, is to renew your music service subscription.

Try updating the firmware on the player by going to Sansa's website.

After that, reformat the player in Windows Media Player and reload the songs.

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Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:

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Do a fromat, The below was copyed from an earlier post of mine. Over a period of time your info can get corrupt from transering music back and forth. To format plug it in to usb. Go to my computer It shows up as a removably disc, usually drive f: Right click on drive f: (or the approriate drive) and click format. Let me know what happens, you will have reload the player, also try bypassing the software you are using to tranfer, by opening up drive f: and clicking and dragging your music into it , or you can copy and paste it into drive f: L8R

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