Question about Epson Stylus Photo RX500 Printer

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My RX500 indicated low ink for all colors, so I reloaded all new cartriges, "charged" them per instructions in user manual, switched back from "Setup" to "Copy" and the LCD showed "Plain Text 100%, Letter" as per usual. Went to my word processor, and tried to print a document, the RX500 went through the proper steps, also indicated all ink colors were full, then printed out a blank page. No BLACK,or anything else, just some Magenta. So I went back to "Replace Cartriges", selected all colors, took them out then put them back in. Again they "Charged". Still they would not print any colors, justa faint Magenta. Did a "Head Cleaning" about 3 times, followed by as many"Nozzel Check"s (all use up ink)...still a blank page. Also, no Error Messages. What goes? THNX

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I used some less expensive generic ink cartridges on my RX500 and had a similar experience with the black. If you're already using the Epson brand, done the head cleaning, realignment and nozzel checks, I'm not much help. Try Epson's support at their web site.

Posted on Jun 08, 2007

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2. Press the SETUP button and then use the select arrows until you see REPLACE INK, then press the COLOR COPY button. The ink cartridges will move to the replacement position.

3. Lift up the unit's cover, to access the ink cartridges.

4. Pinch the tabs on the front and back of the cartridge, and lift it out of the printer.

5. Before removing the new cartridge from it's package, shake the cartridge 4-5 times. Do not shake the cartridge once it has been removed from the cartridge holder.

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