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Computer will no longer read. play or even acknowledge dvds or cd

As of late, my iMac OSX 10.4.11 (only a year old) will no longer play or even acknowledge dvds and/or cds. Someone suggested that I download a vlc player and try that. Did that - still nothing.

I even trashed my dvd player and installed anew. Still,dvd upon insertion into drive doesn't even show up on desktop, finderor anywhere else. It simple ejects itself after about a minute. I did ahardware test on my computer and all seems fine. What do you supposecould be the problem and what might I try next?

Thank you forgiving this truly frustrating problem your time and consideration. Ihope to hear from you soon. Meanwhile, Godspeed, you & yours &HAPPY HOLIDAYS!!

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  • Stephani Jackson
    Stephani Jackson Dec 20, 2008

    Thank you so very much - actually, I think your suggestion was right on, but honestly, the problem I'm having is not with CDs but rather with DVDs and I've done all you've suggested except the 'last resort' step (trashing ~Home/Library/Preferences/CD Info.cidb)because I don't seem to have that file in my home library for whatever reason. As of now, my problem is ongoing and still my DVDs are not acknowledged/read/played after insertion into drive, but are just ejected. Also, (and I'm not certain if this was the case since this DVD problem started) but when I do put a CD into the drive, it says its blank - even though the CD is not, in fact, a blank Cd at all. I thank you profusely for all you've done to help and oh, yeah, I've also noticed that sometimes, just sometimes, I can't even insert a dvd or cd into the drive - its as if its blocked or something, but then later on, hours or so later, I can slip the disk smoothly in - if that helps at all in identifying what the problem might be.
    Again, thank you so much and HAPPY HOLIDAYS.





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Try this:

How to fix the CD player

1. Go to System/Library/Caches and trash the folder
2. Go back to System/Library and trash the file Extensions.kextcache
3. Restart.
If that doesn't work, try trashing this file:
~Home/Library/Preferences/CD Info.cidb
That is the way its done

Posted on Dec 17, 2008


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