Question about Heating & Cooling
Hi I have an older model dimplex storage heater in our apartment. We have two, a medium sized one in the living room and smaller one in the bedroom. When we flick the heaters on at the wall the orange light comes on and does not turn off the entire time. According to other people with storage heaters the orange light should only be turning on during the night when our nightsaver electricity kicks in. We also have the heater turned to ''evening boost.'' We just got a two month electricity bill for 420euros. We live in a small one bedroom apartment, and the bill seems way to expensive. Unfortunaltly no owners manuel was left in the apartment for the heater so I can not see if the orange light at the wall is normal. I know you are supposed to leave the heaters on all day with a timer for the boost, but they seem to be eating electricity. I thought the purpose of storage heaters was to save you on electricity by only using it during the cheaper periods. I want to know if the light on the wall is signifying that the heater is giving a constant boost 24 hours. Please help
I'm picking up a faint propane scent when the heater is completely turned off. When I turn the heater on it lights fine so I don't suspect it's the pilot light. Is this an issue with the installation of the fuel line, or could it still be the pilot? Any ideas on troubleshooting the source?
Posted on May 26, 2008
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You say the heater is 'old', so I assume that it's out of its 2 year warranty? Are you referring to the wall-switch or the switch on the heater itself?
The customer service department will be able to give you guidance on finding the problem and resolving it. If you call 0845 600 5111 and have your series number (top left of the unit) and model (CXL) to hand they will be able to help you.
P.S. Please don't try to take the heater apart or remove it from the wall unless you have experience in working on storage heaters, as the unit is VERY heavy!
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