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Heater using more electricity then normal?

Hi I have an older model dimplex storage heater in our apartment. We have two, a medium sized one in the living room and smaller one in the bedroom. When we flick the heaters on at the wall the orange light comes on and does not turn off the entire time. According to other people with storage heaters the orange light should only be turning on during the night when our nightsaver electricity kicks in. We also have the heater turned to ''evening boost.'' We just got a two month electricity bill for 420euros. We live in a small one bedroom apartment, and the bill seems way to expensive. Unfortunaltly no owners manuel was left in the apartment for the heater so I can not see if the orange light at the wall is normal. I know you are supposed to leave the heaters on all day with a timer for the boost, but they seem to be eating electricity. I thought the purpose of storage heaters was to save you on electricity by only using it during the cheaper periods. I want to know if the light on the wall is signifying that the heater is giving a constant boost 24 hours. Please help

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SOURCE: Rinnai EnergySaver 556F Heater flashes

I'm picking up a faint propane scent when the heater is completely turned off. When I turn the heater on it lights fine so I don't suspect it's the pilot light. Is this an issue with the installation of the fuel line, or could it still be the pilot? Any ideas on troubleshooting the source?

Posted on May 26, 2008

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SOURCE: My on switch is lit up red all the time

Hell Yes, my electric bill was 200.00 ave. a month last yr

Posted on Dec 17, 2008

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SOURCE: want to heat electric storage

set the timer a 180 for it will come on at night, instead of day

Posted on May 06, 2011

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You say the heater is 'old', so I assume that it's out of its 2 year warranty? Are you referring to the wall-switch or the switch on the heater itself?


The customer service department will be able to give you guidance on finding the problem and resolving it. If you call 0845 600 5111 and have your series number (top left of the unit) and model (CXL) to hand they will be able to help you.


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Hello,
Disconnect power to unit before attempting to repair unit.
1.With the front door closed,gently place the stove, door side up on a flat surface.
2.Remove the heater assembly retaining screws located on the bottom of the stove with a screwdriver.
3.Lower the heater assembly off of the bottom of the stove being careful not to damage any of the wiring.
4.Disconnect the wiring clips and connections noting their original location.
5.Remove the heater assembly mounting screw and remove the heater assembly.
6.Properly orienate the new heater assembly and connect all of the wiring clips and connections.
7.Reassemble in the reverse order as above.

Pleas note, if you are not comfortable to do this please call your local dealer on Dimplex or go to the Dimplex website and they can locate someone for you.

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