Question about Hitachi 50UX57B 50" Rear Projection Television

6 Answers

Black rectangle appears on screen-Polaroid flat screen 19"

A black rectangle appears on screen.comes & goes. Leaves when you use the remote or can come & go on it,s own..

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  • sharoncooks Dec 18, 2008

    removed batteries from remote... Did not solve problem...Also do not use closed caption..Please adviise...Thank you Sharon cooks @hot mail...

  • sharoncooks Dec 18, 2008

    Removed the batteries from the remote..Did not solve problem..Also do not use closed caption feature..Sharon cooks @hot mail.com..Please advise Thank you..

  • sharoncooks Dec 19, 2008

    Mission accomplished!!! Thank you

  • sharoncooks Dec 19, 2008

    Mission accomplished!!! Thank you

  • sharoncooks Dec 19, 2008

    Mission accomplished!!! Thank you

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6 Answers

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When a black box appears on the screen it means that your closed captions are on and set to TEXT. When the closed captions are set to CC1, it puts the words on the screen and when set to TEXT it puts a black box in the center of the screen. Go into the set's menu, navigate to the closed captions page and set the captions to OFF.

Posted on Dec 18, 2008

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Check you remote control for a "CC" button, if you find it press it again to disable the close caption OFF. It might have been set by mistake without you knowing it.

Posted on Dec 18, 2008

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For support for your LG product go here: http://us.lgservice.com/index_b2c.jsp
this link will direct you to the manufacturer's website for support and service information

Posted on Dec 17, 2008

  • Alan R
    Alan R Dec 17, 2008

    Video > EZ picture > Automatically sets the TV video settings to preset values for signal content (Off, Daylight, Normal, NightTime, Movie, Video Game, Sports)

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Typically, the closed captioning area is the lower portion of the screen though. Are you sure that this feature is turned off? Verify that closed captioning is turned off. The only other possibility is that the internally generated menu is somehow being passed along during some channel displays and is effecting the picture.
Let me know if the closed captioning changes anything.

Posted on Dec 17, 2008

  • Elizabeth Krijt
    Elizabeth Krijt Dec 17, 2008

    It is a closed captioning box generated by the TV ( not the DirecTV
    box). It happens when CC is on but set to one of the "unused" CC modes.
    Just make sure CC is off on the TV and it will go away.

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Try removing batteries from the remote, if problem disappears , then that is a faulty remote, get a replacement one.

If the rectangle still come and goes with the remote off check that there is no other remote or IR device that can be interfeering, if there is none, is a fault that is starting the closed caption circuit.

Posted on Dec 17, 2008

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Black rectangle in the sense 

Posted on Dec 17, 2008

  • nicra7 Dec 17, 2008

    do the black rectangle gets enlarged r 
    moves up r down like tat

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