Question about Kenmore Elite 45986 Front Load Washer

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HE4 front loading machine won't drain

I get an F-02 prompt when doing laundry. Manual indicates this is a plugged drain although there has been a trickle of water draining from hose. I took hose off & cleaned it & even took top of machine off & cleaned the internal drain hose as much as possible using hot water & vinegar but it will only go so far, I'm assuming there is a backflow prevention drain. I am now trying to run through a load on Extra Hot water to see if that will work to clean from washer side. If this doesn't work, any other suggestions?

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  • mooneysj Dec 17, 2008

    Model # is 45087. I don't see any way to take the front panel off this model. I started to take the rt side panel off but it proved to be more of a task than just taking out the screws on the back. If it is the pump, I'm hoping that it is accessible from the top. Thanks for the help so far.

  • mooneysj Dec 17, 2008

    That was the fix. It was clogged with some disgusting stuff & a quarter (probably not what most plumbers make for the same job). You weren't kidding about the water though. My laundry room floor has never been cleaner & I think my basement bathroom ceiling will dry out.

  • darciebradsh Dec 23, 2008

    I too had the same error message but followed the steps below and it worked perfectly. I had my problem fixed within 20 minutes. The culprate was a quarter that was plugging things up. If I can do it, anyone can do it.



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Posted on Dec 17, 2008

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Sounds like your pump is clogged. Take off the lower front panel via 3 ws on the bottom. Get a buch of towels, thiers gonna be water. Right in center front thier will be a white twist knob, about 3 inche in diamter. Unscrew it, this is when the water is gonna come out. If there is a secondary wall, pull it straight out with a pair of pliers. Clean out the pump, also check the little hole to the right leading into the impeller, make sure its clean. Finally put it back togther and try it out, If you get me a model # i can get you a schematic, should start with 110,thanks Dave

Posted on Dec 17, 2008


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