Question about Creative Labs I-Trigue 2.1 3300 Computer Speakers

5 Answers

Sound only coming out through one speaker

I started having a problem wit my I-Trigue 2.1 3300 speaker system. I don't know when it started exactly but the sound only comes out through one speaker. The speaker isn't faulty because they both work if I put them into the right speaker slot seperately. If I use the left connection, no sound from either speaker. I guess it has to do with the circuit board in the sub?? I've tried it on two different computers, an Intel Macbook I once had and my Intel iMac. I think it worked properly on both computers. It worked fine for a few years on my PC I no longer own. I'd like to keep these if it's an easy fix... Any help??!!

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  • Anonymous Nov 07, 2007

    I've got the exact same problem. Time to buy new speakers.

  • Anonymous Jul 14, 2008

    I have the same problem with my I-Trigue 2.1 3300 speaker system. The sound only comes out through one speaker and the
    speaker isn't faulty because they both work if I put them into the
    right speaker slot separately. If I use the left connection, no sound
    from either speaker. Must be a common problem with these...?



  • staceyk08 Sep 03, 2008

    I think these are the speakers I have... anyway they look just like the picture. My speakers worked at my old place and I moved into a different house . I set them up here and the same thing is happening... Both speakers work when I put them into the same input in the back of the subwoofer, but the sound won't work out of the other input (output?) whatever. Anyway.... I love these speakers and need them fixed! If the speakers work isn't there a way to fix this problem?

  • sterlingv Feb 06, 2009

    Last night both were working fine, now i have the same problem, the right output works and the left doesn't. AND YES the computer is sending audio to left and right equally. Well time to take it apart and see if I can re solder something.

  • dogprotag Feb 07, 2009

    I have the same problem with my I-Trigue 2.1 3300 speaker system. The sound only comes out through one speaker and the
    speaker isn't faulty because they both work if I put them into the
    right speaker slot separately. If I use the left connection, no sound
    from either speaker so it the left connection that has a problem .

  • Anonymous Mar 12, 2009

    Exact same problem TWICE! The first time it happened about 1 year after purchase at which point they replaced the whole product with a ew one. ! year after that the exact same problem happened but now they wont even reply to emails. Very very poor customer support and definitely an issue with this product. I have tested this extensively including plugging it to other computer and audio sources. The audio line out for the left speaker stops working - simple as that. I have bought a lot of Creative products in the past for personal and business use but I will not be purchasing anything else from them in the future.

  • itruge_broke May 02, 2009

    Same problem here! The left channel from the subwoofer is outputting a signal however I can't hear anything except for "snow". I stored my 1 speaker thinking it blew or something but I just checked it today after about a year and it's working fine in the right channel connection. Any help on this would be appreciated =)

  • bethel95 May 11, 2009

    Just after passing the two-year mark last week with my 3300s, I had the same problem with the left audio channel and also with the subwoofer (bass) channel. Just for fun I opened the subwoofer to examine the amp circuit board--no visible signs of component failure, so I'm guessing that some transistor died "softly." Doesn't look like something even an electronics repair shop could fix, as there are globs of hot glue smeared over many of the circuit board components, making test and replacement problematic, at best.

  • bethel95 May 11, 2009

    Just after passing the two-year mark last week with my 3300s, I had the same problem with the left audio channel and also with the subwoofer (bass) channel. Just for fun I opened the subwoofer to examine the amp circuit board--no visible signs of component failure, so I'm guessing that some transistor died "softly." Doesn't look like something even an electronics repair shop could fix, as there are globs of hot glue smeared over many of the circuit board components, making test and replacement problematic, at best.

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I just fixed! Turns out when when the audio on the left port goes out and everything seems to be fine, the chip on JP310 pins 8 and 9 need to be soldered together, easy way to check you got the right pins is to put a paper clip connecting the two and see if the sound goes threw. Dont be afraid to have it powered while testing, the current isnt enough to hurt you if you touch something bad. If u dont believe touch your ****** to it, a slight tingle will follow ^_^

Posted on Jun 06, 2012

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  • David Robertson
    David Robertson Jul 29, 2017

    WOW! This works! Thank you! I even tested to make sure this doesnt just re-create the right sound in the left. It actually gets stereo left and stereo right working again. THANK YOU SO MUCH!

  • David Robertson
    David Robertson Jul 29, 2017

    Update: I've also had long-time issues with the volume controller. So after I did this it stopped working again. I undid the soldering but it still wasn't working. So I looked to the volume controller. After some trial and error I got sound again. My fix: If you have a broken volume controller, you can strip the wire, and then touch together all the colored wires together (red, blue, light green, yellow and green) and then you will have sound.

  • David Robertson
    David Robertson Jul 29, 2017

    Update 2: Okay since I didn't want to completely give up and bypass the volume controller. I resoldered it closer to the box, effectively removing a good length of the wire, which was faulty. Now it works. I realized this may have been my issue all along - cable went bad midway. I will just have a shorter wire to the volume control now. Better than nothing ! :)

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Try looking at your volume control connector. I found that 2 of the prongs were smashed down, so I got a tweezer and straightened them back up. As soon as I plugged it back in, the blue light on the volume control appeared (before it wasn't working at all), and the right side speaker worked again, whereas before only the left side had sound coming out of it.

Posted on Jul 22, 2009

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Michael
Have had this happen every month or so. DO THIS.......switch ends of the main cable from computer to box.........presto......works every time. Also pull off the volume bass control off and blow out with air duster.

Posted on Jan 06, 2012

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Posted on Jul 29, 2017

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Have you tried looking in the audio section of the control panel and made sure that the balance isn't all the way to the right? There's my easy fix... Hard fix? Check soldering...and have hours of fun doing it ;)

Posted on Mar 26, 2007

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