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i would recommend for you to restart the printer system and leave it off for a couple of minutes, turn off the network as well for a couple of minutes. make sure all cables are firmly connected. turn everythng back on and give it a try.
ok on the right side of the copier lower right cover 2 screws pakes the panel off behind it is a large plastic bottle pull it out empty it put it back in. then in this order touch these keys... add func// 2 & 8 at same time / then add func again screen should change to serv mode.. then in this order touch copier / counter / misc/ waste toner / clear /ok turn off and on good luck
I can merely make a hypothesis. If you can still print to the device and make copies, then something on your network has changed. Typically it has to do with the smtp server or the dns server. The changes can be brought about by many things. Operating system change (E.G. Vista) , Internet service provider changes, permission changes (your I.T. guru would know about all these , especially the latter) or some other network wide change that I have no way of knowing. Typically if there were an inability to reach an e-mail address or for that matter a shared folder the copier will spit out an error report basically saying that a data transmission failed. However, if permissions to accept scanned documents to e- mail or folders have been changed, which might cause denial of delivery, the copier will know its on a valid network and configured properly and may have no reason to generate an error report as all the criteria it looks for have been satisfied. Meanwhile the scanned document goes out into binary limbo. I guess the question that should be posed is"what if anything possibly changed on your network" about a month ago?