Question about Canon imageRUNNER 5020i Copier

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How to network 5020i

I have plugged the thing into the network, but can't seem to get it to connect.  Any tips or how to's?

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  • fuller793 Dec 19, 2008

    That solution worked like a charm!!!  Thank you very much!  Now, what can be done about the scanner and other functions.  I can print just fine, but when I press the scan button, it just says that it is waiting to get online.  Any suggestions?  Thanks again for the printer tip...the printer funtion works great!

  • fuller793 Dec 29, 2008

    Once again, the solution was perfect!! Thanks so much!  Any ideas how the I-Fax funcion works?

  • Anonymous Apr 02, 2009

    where is the registration settings

  • Ian  Auret
    Ian Auret May 11, 2010

    Did you enter IP adress and Subnet mask for the copier

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Additional function system settings network setting protocol settings tcpip settings puy in your ip adress subnet gateway turn of f then on

Posted on Dec 18, 2008

  • andzulisv Dec 19, 2008

    k you say this is an 5020i you should have a send key you want to use that instead of scan... 1st create a folder on your computer share it and under security allow all users... then on copier in this order add functions /registration settings / one touch/ then / select file/ a screen should show up that says name onetouch etc. in that box there is a key that says FTP touch the down arrow you should see windows then a little lower left it shold say browse this should open your workgrop toch it then down again select computer by its name then down it will ask you for the computers name and password then it should change and show you the folder you set up onyour computer . hit ok and it will set it in your one touch

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I have plugged canon ir 5020 into the network, but can't send print job. any tips on how to solve this problem?


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i would recommend for you to restart the printer system and leave it off for a couple of minutes, turn off the network as well for a couple of minutes. make sure all cables are firmly connected. turn everythng back on and give it a try.

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Canon imageRUNNER 5020i: Looking for easy instruction to use scan function


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Scanning problems with canon imagerunner 5020i


if you are using the i send function check smtp server settings
scan to email etc.
if you are using old fashioned pull scanning check your network scangear setup

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Where is the waste toner container in a Canon 5020i?


ok on the right side of the copier lower right cover 2 screws pakes the panel off behind it is a large plastic bottle pull it out empty it put it back in. then in this order touch these keys... add func// 2 & 8 at same time / then add func again screen should change to serv mode.. then in this order touch copier / counter / misc/ waste toner / clear /ok turn off and on good luck

Jan 02, 2009 | Canon imageRUNNER 5020i Copier

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ok if your still printing or scannig on the network and only emails wont work something changed in your email settings under additional functions network settings email settings

Jul 02, 2008 | Canon imageRUNNER 5020i Copier

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Hello loosends,
I can merely make a hypothesis. If you can still print to the device and make copies, then something on your network has changed. Typically it has to do with the smtp server or the dns server. The changes can be brought about by many things. Operating system change (E.G. Vista) , Internet service provider changes, permission changes (your I.T. guru would know about all these , especially the latter) or some other network wide change that I have no way of knowing. Typically if there were an inability to reach an e-mail address or for that matter a shared folder the copier will spit out an error report basically saying that a data transmission failed. However, if permissions to accept scanned documents to e- mail or folders have been changed, which might cause denial of delivery, the copier will know its on a valid network and configured properly and may have no reason to generate an error report as all the criteria it looks for have been satisfied. Meanwhile the scanned document goes out into binary limbo. I guess the question that should be posed is"what if anything possibly changed on your network" about a month ago?

Jul 02, 2008 | Canon imageRUNNER 5020i Copier

2 Answers

Look up error code E00061001 for Canon 5020i


Title : E-061 Error Code Problem :
E-061 code is occurring for the IR5000/6000

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Check, re-seat or replace the Primary Corona Assembly

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