Question about Brother IntelliFax-2820 Laser Fax

1 Answer

Brother Fax 2820 gives message: Back Door Open

It won't send or receive, but the back cover is shut. We have tried to reset the machine, turned off the power, unplugged it, but it won't reset. Is there some sensor that has to be replaced?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 2,120 Answers

It could be that a tab is broken off of the door that trips a switch. Cheat the switch with a small folded piece of paper.

Posted on Dec 18, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

KUWIT OIL COMPANY IAM FACING PROBLEM IN FAX MACHINE BROTHER 2820 MESSAGE SHOWS 'TONER LIFE END' AFTER CHANGING TONER MESSAGE REMAIN SAME PLEASE GIVE ME SOLUTION. I HAVE AROUND 24 FAX MACHINES BROTHER...


you must have remove the white mylar sheet from the catridge when loading it...if yes! you got to find back the white mylar (plastic sheet) that slot in between the drum and charger roller placed it back ( the position must be accurate) then slot in back the catridge.The white mylar sheet is to reset the drum life counter

Jan 26, 2011 | Brother Fax Machines

1 Answer

Back cover open message although cover is closed


Open the top and back covers. If you see any jammed paper or
other item, gently pull it out, then close the covers. If the error message
remains, open and close the covers again. If the FAX/MFC cannot reset
itself and return to the date and time prompt, it will display MACHINE
ERROR XX. Please call Brother Customer Service
and tell them the Machine Error number at:
In USA:
1-800-284-4329
In Canada:
1-800-853-6660
In Montreal:
1-514-685-6464

Jan 15, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

Jammed paper


There are 3 places to check for jammed paper.

Turn off the fax machine, then remove the tray and open the back cover, and open the front cover to remove the drum and toner (cartridge) and look inside machine.

After you find the jammed paper put the cartridge and tray back in machine and close all the covers.

Error message should go away.

Apr 06, 2010 | Brother IntelliFax-2820 Laser Fax

2 Answers

Can't reset "change drum soon" message Brother Fax 2820


Open the front cover and press and hold -stop,reset button

Sep 14, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Fax machine broken need to forward to different fax


HELLO! OPEN THE BACK DOOR AND CHECK IF THE SENSOR FELL OUT, IF YES PLEASE SNAP IT BACK IN WITH OUT BREAKING IT

Jan 13, 2009 | Brother IntelliFax-2820 Laser Fax

2 Answers

Toner life end


Try this:

Open the cover, leaving everything inside. Press Options, then *00 to reset the fax.

If that doesn't work:

Open the front cover and remove the cartridge and drum. Turn off the fax. On the right-hand side of the cartridge, there is a round hole that is covered with a clear plastic or glass. Cover that hole up with tape, put the cartridge back in the drum, and put them back into the fax, and turn it back on.

Dec 05, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Error message-Close the back cover


It appears that you have a broken back door have a look on the door to see if there is a broken piece of plastic as when you shut the rear door a tab pushes against a push switch letting the machine know that the door is closed. if you cannot see a broken piece then the switch it faulty try this by push a flat screw driver on the switch and check if the message disappears.

Thanks J

Jan 07, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

I am getting a message in the window,


open the back cover and check that there is nothing stopping the sensors from connecting correctly, if everything seems to be clear i suggest removing toner&drum then getting a can of compressed air and blowing around the top hinges with it as this is an area that tends to collect dust and excess toner Hope this helps Cops

Sep 12, 2007 | Brother IntelliFax-2820 Laser Fax

1 Answer

Problems sending and receiving faxes


then there is a sensor problem, here is the manual check troubleshooting section

http://www.retrevo.com/s/brother+2820+fax++manual

Sep 07, 2007 | Brother IntelliFax-2820 Laser Fax

Not finding what you are looking for?
Brother IntelliFax-2820 Laser Fax Logo

433 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Fax Machines Experts

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Paul King
Paul King

Level 3 Expert

735 Answers

john archer

Level 2 Expert

186 Answers

Are you a Brother Fax Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...