Question about Facebook Social Network

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Facebook invalid I tried calling the number to talk to an actual human being. It did not work. I want to know there business hours? I have the same exact problem with facebook telling me my password is invalid. when I try to fix my password, facebook tells me my email address is invalid. I tried to create a new account, that didn't work either... When I tried to create the new profile I used my same email address and I was told it was a VALID email address used by someone else. ME! This is so frustrating. Isn't there a real solution to this?

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  • gnee Jan 30, 2009

    I am also unable to log into my facebook account. I have logged in for months and then just 2 weeks ago it won't let me log in. The message I continually get is the "invalid email address". My email is valid and I can't figure out why just out of the blue it is now invalid. I have email facebook at least 3 times and have not received a response as of yet.

  • virtual_judy May 22, 2009

    I have the problem on Facebook of getting the "invalid password" error. I sometimes can get into FB -- about once a day. All other times I get this error. I even changed my password on one of the times I could get in. This password has the same problems as the last one. I do not think it is my fault, the password's fault, or my browser's fault. I use Mozilla Firefox, but also have IE. It does the same thing in the IE browser. So, I deduce this is a FB problem. At the very beginning of all of this, my page crashed while I was in FB. When I was able to log back in, i had feedback from my FB friends that I had totally disappeared, no photo not on friends' lists, etc. right after the page crashed and for about a half a day. I assumed FB was meddling with my page for whatever reason and had now restored it. However, from that time on I have had the login problem.

  • Danny F May 11, 2010


    I am not sure their hours, but did you try this number? (650) 853-1300. It is their so called "customer service" number. However, Facebook does not like to handle problems over the phone. They prefer email (where they can ignore their users better!!) Anyway--try this number. Also, this is their addess..



    Facebook, Inc.

    156 University Ave.

    Suite 300

    Palo Alto, CA 94301


  • Anonymous Mar 25, 2014

    tried to xfer old # to new phone > than once - now tell me old number is not found. what to do ?????

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You guys need to contact TrustE as the privacy settings have now changed and you are unable to access your account and FB changed the settings it now means your profile is visible to everyone and you are unable to change your priavcy settings. This is in violation of FB's own privacy policy and is an infringment of your rights as people are able to see your pictures etc. If you submit a complaint to TurstE they should uphold it and help mediat between the user and FB finding a solution.

Posted on Feb 19, 2010

  • becky
    becky Oct 13, 2013

    tried again same response. f up

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