Question about Dell DVD-ROM for Dimension (6t903) Internal DVD Drive

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Dvd cd rom not reading anything on my Dell computer

Had to use the paper clip trick to open drawer.But the computer doesn't read anything in it. It's like there's nothing in the drawer at all. I checked the Manager and it says it's working.

music CD] it says "Please insert disc"
CD rom] Nothing happens at all

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Having to use a paper clip instead of the eject button working could indicate a power source problem. Not reading anything on the drive could be either power source, connection cable or motherboard. I would start by removing the drive and checking all connections. You did not state if this is a laptop or desktop. If it is a desktop, there should be several unused power connections.If you do not have the ability to check the used connection, just switch to a different one.Also check the connection cable to the motherboard and if possible change or replace that. If all this fails, I would assume from a distance that the DVD drive is defective and try to replace it.

Posted on Dec 17, 2008

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My DEC DVD+RW ND-3450Q CD ROM has a disk in it, which it reads , but will not open to allow me to remove the disk. What do I do next?


(1) Switch off the PC BEFORE doing the following.
(2) Straighten a paper clip.
(3) Insert the straightened clip into the tiny hole on the CD front.
(4) Push and the drawer will open for you to retrieve the disk.

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Is it a store purchased dvd movie or is it a dvd that someone made and gave to you? Computers sometimes have problems reading cd's and dvd's that someone made. Try a store purchased movie dvd or music cd.

When you press the button on the dvd drawer it does not eject? Clcik Start/My Computer then Right Click on the DvD Drive and click Eject.

If it still does not open, take a Gem Clip (Paper Clip) and straighten it out as much as possible. Then look at the DvD Drawer and you will see a tiny hole that you can insert the Gem Clip (Paper Clip) into. Push the Gem Clip (Paper Clip) while you press the button on the Dvd Drawer and drawer will open. Don't worry about damaging or breaking something, that is why that tiny hole is there.

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Eject what a Cd or DvD? If you can't get it to eject by pressing the eject on the drawer, try opening My Computer, then right click on the CD/DvD drive and select Eject. If it still does not eject you will need to straighten out a paper clip, get on your knees and look for a tiny hole on the cd drawer. Stick the paper clip into that tiny hole and push the drawer open.

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Benq DE350/De325 dvd player has a cd stuck and no matter what we have tried can not release it to open up and retrieve the stuck cd


I think I can help you. Before you do anything turn your computer all the way off. All you need is a small paper clip. Open the paper clip up so its a straight peice of wire. Now look at the face of your DVD Rom you should see a pin hole opening about the size that paper clip will fit in to. Push the paper clip in to that hole. Push firmly and your tray should pop open enough for you to pull it out the rest of the way.Now take out the stuck CD and start your computer back up the drawer should pull back in if it doesnt give it a slight shove and it will. After that you should be able to use your player again.

I hope this helps you out if it does please give me a YES on the page you recieved this response on. Thank you.

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I can't open my DVD-Rom drive and it doesn't read the information in my CD drive? It's an HP Media Center PCm7334m, computer.


  1. Software can lock the CD drive preventing you from ejecting. If this is the problem, turn off the machine, turn on, when the DELL screen flashes, push the eject button several times and the CD will eject.

  2. If that doesn't work, look for a small hole the size of a paper clip and gently push a paper clip into it. When you meet resistance, the drawer will start to open. You can then pull it open carefully. The computer can be off when you try this.

  3. If neither work, then you might have a jammed CD, i.e. incorrectly inserted. You can try to force the drawer open with your fingers but don't use so much force you strip the plastic gears.

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hello, have you tried going into "My Computer" then right clicking on cd drive and click "Eject"? if not, try that.
if you have then take a thin paper clip open up one side of it so its straight.
After you have paper clip straighten up look carefully around the cd rom's eject button and you will notice a tiny hole.
Take the paper clip and keeping it straight slowly and gently insert in the hole and soon you will feel little resistance push it a little bit more and that should eject your CD rom.
if it opens up leave the cd rom open and reboot your laptop once and see if your drive now work normally and ejects the way it should?

hope this helps, post back if you have issues.

Kind regards,

Amar Sondhi

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You may have a cd jammed in your drive. Switch the computer off and on the front of the CD rom drive is a small hole, if you push a straightened paper clip quite hard into this hole it will open the drawer.

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If you take a paper clip and straighten it, there is a little hole in the front of the CD drive, push the paper clip into it and your CD drive will get pushed open. This will get a CD out, but will not fix it.

Try re-seating, or connecting a different power cable to the back of the CD drive. Does your PC even recognize that the CD drive is present?

Most of the time the CD drive needs to be replaced.... they are very cheap.

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Yes. There should be a very small hole on the front of the CD/DVD drawer. Insert a straightened paper clip into this hole until you feel it push a button, and this should manually release the drawer.

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Hi,
Try going to the drive, in my computer ** should be named CD/DVD Or D: E: right click and press eject. Alternatively:-
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mike @ compurepair.

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