Question about Dell DVD-ROM for Dimension (6t903) Internal DVD Drive

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Dvd cd rom not reading anything on my Dell computer

Had to use the paper clip trick to open drawer.But the computer doesn't read anything in it. It's like there's nothing in the drawer at all. I checked the Manager and it says it's working.

music CD] it says "Please insert disc"
CD rom] Nothing happens at all

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Having to use a paper clip instead of the eject button working could indicate a power source problem. Not reading anything on the drive could be either power source, connection cable or motherboard. I would start by removing the drive and checking all connections. You did not state if this is a laptop or desktop. If it is a desktop, there should be several unused power connections.If you do not have the ability to check the used connection, just switch to a different one.Also check the connection cable to the motherboard and if possible change or replace that. If all this fails, I would assume from a distance that the DVD drive is defective and try to replace it.

Posted on Dec 17, 2008

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