Question about Kenmore 24032\24036 Top Load Washer

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Kenmore washer 70 series 20702 will not spin or drain

Washer will not spin or drain but you can hear a motor running when attempting to engage the spin cycle

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  • deeray41 Dec 21, 2008

    Thanks, actually, it will drain so the coupler is most likely the problem. Ready to try a fix but can't figure out how to remove the shell. Help! Pictures would be nice.

  • deeray41 Dec 21, 2008

    Thanks kelly, I removed the shell, found the coupler, it was still intact although loose when fitted with the white plastic discs. I refitted the white discs around the black coupler and put the machine back together. Same problem, no spin, It wasn't necessary to tap the coupler back on, it just fit into the shaft. Should I try a new coupler and go from there? If it is not the coupler, then what? The coupler was old but not desintegrated, it had some wear but looked ok.

  • deeray41 Dec 23, 2008

    I'll check for the clicks. Since the coupler is inexpensive, I'm going to replace it and see what happens, If no success, I will relunctantly call an expert.

  • deeray41 Jan 14, 2009

    Thanks, finally located a coupler (metal shaft, not plastic), replaced the broken coupler and the machine is fixed.



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It sounds like your coupler is broken, with the machine unplugged and with help pull the washer out and then tilt it back. look between the motor and the transmition for a back disk sandwiched between 2 white disks. if it is gone then you need to replace the coupler. it is a medium difficulty job, you need to take the shell off in order to do the job.

Posted on Dec 19, 2008

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  • Kelly  Smith
    Kelly Smith Dec 21, 2008

    well i cant do pictures but i can talk you through it. ok 1st, look for two screws on the consul were the timer and knobs are. they should be in the corners near were the consul and the top of the machine meet. or if they are not their then they are behind the panel on the back of the consul. once you have those screws out then you can flip open the consul (unplug first). once you have the consul up there are two brass looking clips on either side, take a long screw driver and slide it straight down into the little up curved portion of the clip and then push forward on the screw driver popping the clips out. once those clips are out you can lift the shell away free. once the shell is off take your screw driver and slide off the clips holding the pump on and then the clips holding the motor on. P.S. unclip the top clip from the motor first and when you put it back put the top clip on last. you should see the coupler right their, make sure you have the new one first. just pry the old one off and tap the new one on with a hammer and dowel or something comparable. now reverse these steps and you should be done. kelly

  • Kelly  Smith
    Kelly Smith Dec 22, 2008

    when you took the coupler off are you sure there wasn't a crack in it? in the plastic white disks, were the pegs still on the white disks? if the lid switch is fine and you hear click click when you open and shut the lid and the coupler is fine and you hear the motor running the machine should work. if not then you need to call and expert. kelly

  • Kelly  Smith
    Kelly Smith Dec 23, 2008

    ok, good idea to replace the coupler. P.S. don't use Sears. kelly



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Didn't drain. Won't spin.

Hi Kat, let's see if I can help your with this. The washer will not spin when it senses water inside so we'll start first with the drain. When the machine was finished washing, did you hear the drain pump attempting to discharge water? Try selecting the "Spin Only" or "Rinse and Spin" cycle, you should be able to hear whether or not the drain pump is attempting to operate. If you do hear it running, but the water is not draining, it is possible that the drain filter is clogged. If you need instructions on how to clean the filter let me know. Otherwise, we'll move to the next step.

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Kenmore Washer 70 series Model #110.22722100 won't spin

Check door switch: If the lid switch is bad it will not drain or spin. Try this test: With lid open let it finish wash cycle. Press lid switch down with screwdriver. Washer should begin draining. Release switch. Motor should stop. Press switch a second time. Washer should start spinning as it continues to drain. If motor doesn't come on while lid switch is pressed, replace the switch. OR
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Kenmore washer model # 110 20702 990 will not run past washer cycle or drain water

That is going to be your lid switch.
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Jun 22, 2011 | Kenmore Washing Machines

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Model # 110 20702 991 Serial # CK 5008937 Type 111 Can hear motor running and makes a slight noise also drains but won't engage in washer spin

Hello, Thank You for using FixYa. I will be helping you today.Sounds like a failed motor coupler part number 285753. It connects the motor to the trans. You can lean the unit back to change this part. Remove the pump remove the motor and you will see it.
Thank You and please rate my answer if it was helpful..

Jun 10, 2011 | Kenmore 24932 Top Load Washer

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If the timer advances normally thru the spin and drain steps of the cycle you selected, than the problem that would cause neither spinning or draining, is the wash motor is not reversing. The motors is a two direction motor. It spins clockwise for normal agitation, but counterclockwise to engage the wash drum clutch and operate the drain pump. I would ask you to check for motor sounds at all during the spin and drain cycles. The pump reversing in the spin or drain cycles can be a function of the machine's lid safety switch, or if not the motor switch or timer contacts. The lid switch is first thing to check here, for sure! If the machine seems to stop running when it comes time to drain or spin, the lid switch is your best bet!

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Jan 16, 2011 | Roper RAS8445KQ Top Load Washer

1 Answer

My washer will spin but very slowly. Motor and shaft spins out of washer.

Your problem sounds like the drum/tub drive clutch is worn. Especially if the motor operates fine and attempts to spin the tub. This model is a direct drive unit, no belts, so if the motor operates during the spin and drain cycles but the tub is barely moving, only two problems can cause this, bad clutch (which is engaged only during the spin cycles) or worn drive coupling on the motor. If the coupling were a problem, though, you would also notice sluggish or erratic agitation during the wash cycle.

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Jan 04, 2011 | Roper RAS6233KQ Top Load Washer

1 Answer

Why won't my washer won't spin or drain

If the water is not removed first, the spin will not occur. Do you hear the pump run when it starts the spin cycle? If nothing, the pump may be jammed with debris, or the motor itself may have failed. If the motor runs, but no water comes out of the drain, then look for a kinked drain hose (inside the cabinet) or possibly a stray sock lodged in the drain outlet under the outer tub. Sometimes the pump impeller will come loose from the motor shaft causing loss of pump action. Hope that some of this helps!

Apr 06, 2010 | Tecnik TKL9260 Front Load Washer

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I have a maytag over capacity plus heavy duty 2 speed 10 cycle washer it fills with water fine you hear the motor kick in to girate but doesent spin or you put it on spin cycle it sounds like it is...

The motor is working, but the mechanism not engaged by the helix so the shaft can not move therefore no agitation or spinning. Motor is designed to turn 2 directions: clockwise and counterclockwise for agitation and spinning. Therefore there are 2 mechanisms to assist these tasks. The drain is control by a separate pump and it is still good also.
The tube has to be out to replace the helix for agitation and a part to engage with the spinning rotation to release the brake so the spinning function can work. These parts are cheap, but the the labor is not. Hope this can help

Jan 09, 2010 | Washing Machines

1 Answer

The washer didn't spin or drain out. So, I turned

The washer has a separate pump to drain. You manually drain out that means the pump is good. The agitation and spin rotations are from one motor and this motor has 2 directions with 2 mechanisms to assist the actions when the motor connections is controlled by the set table. When the parts contributed to the mechanism fails you can have only one function or neither of them. To examine the mechanical failure, need to access to the inside to inspect the clutch, the brake, the helix... This needs a service man or if you can do it if you are handy. To confirm the problem, here are things to check without taking the washer apart.
1- If you have agitation, but no spinning, then your motor is good, just the spinning mechanism is failing. Need to replace a small part of the mechanism after inspection. In this case, you can't even run a manual spinning. 2- If you don't have agitation then you may have the motor problem. 3- If you hear motor sound but no turning, then need to inspect the belt or direct drive mechanism. The spinning mechanism part is not expensive but the labor is not since there is a lot of work to get to this point. Just to give you the idea to avoid the recognize a rip-off. There is a plastic pulley when engaged with a reversed rotation will push the brake open so a spinning action can function. When this plastic is worn out, it can't engage therefore no spinning.

Jan 02, 2010 | Washing Machines

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