- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Either this device is not DVD burner or you do not have installed on your computer the software to play DVDs. Possible also that device is not installed correctly or the drivers are not the correct ones.
first open the case and check if the power connector ,and other cables are still connected to the drive. if they are there disconnect the power cable ( while the computer is running and Plug and Play should notice it). then run add new hardware app to see if the system did recognize it, then check the device manager if its there. reinstall the drivers for the burner drive and run program ,and see if it runs ok, if not the drive is bad and will need to be replaced.
Well, the CD ribon cable goes into the IDE 2 slot on the Mainboard and the furthest connector on the other end is the master, the second one closest to the board is the Slave connector. The CD drive has a jumper on the back between where the ribbon and the power connector go, on the case some where it should have a diagram showing the jumper setting to put it in as master or slave. Set it accordingly.
Same with Hard drives.
If the Hard drive has a diferent Cable like a SATA, then be sure to get a SATA as the new one.
Now the IDE cables may be bad check them for damage just to be on the safe side.
Okay, lets first solve your DVD problem. First of all do you have a DVD burner?If so read on. Next is the burner an internal burner or external burner? If it is an internal burner contact the company for the drivers. If it is an external device see if it came with a CD. If it did install it, if not Add the hardware to your computer with the add hardware wizard. If you need instructions just tell me.
Ensure that you have XP Service pack 2 ( If PC has Windows XP on it )
Most of the times this problem will be related to the burner rather than the software. Arrange to get it repaired from a good service engineer or replace it if possible.