Question about Bose (321GS) System

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My Bose 321 system wont play CDs but it plays DVDs

I have a Bose 321 system, recently it wont play CDs but it plays DVDs. Can anyone help????

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Lasers need changing expensive £200 or more

Posted on Dec 17, 2008

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I have a Bose 321, 5 years old. It has started dropping the dialogue track on DVDs but the music track still plays. It is tempremental about the DVDs it plays, often reads bad disk or the DVD freezes. ...


BOSE offered a software upgrade to address the issue of freezing and not playing certain disks. You can get that right from BOSE by calling tech support. I am not sure that that will help with the newest symptom though (the humming).

Sep 07, 2009 | Bose 3 2 1 GSX System

1 Answer

Audio problems with Bose 321 system


Hi, sounds like the centre front speaker is disconnected. Check the wiring on that, if all is good there then a fault most likely with the amp. To make sure try connecting a different speaker to the centre channel just for test purpose to eliminate a speaker/cable fault. Best of luck

Jul 11, 2009 | Bose 3·2·1 II System

2 Answers

Burned dvds wont play on home player


i have begun having a problem with my  4-5 year old bose 321 system.  sometimes dvd's burned on my computer will not  play on my bose 321 system.  sometimes they will.  what's up with this?  it's not a bad media problem.  i've narrowed it to the player.  sometimes i'll play a computer burned dvd on the bose and it will play fine.   next time i try to  play it it won't any ideas? thank you in advance mike

Dec 04, 2008 | Televison & Video

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Format unsupported


Format unsupported simply means the unit can not read the disc. The problem is either the disc or the player.

Contact Bose technical support if you are sure the discs are good. 800-367-4008

Jul 31, 2008 | Bose 3 2 1 GSX System

2 Answers

Bose 321 won't play CD and VCD but plays DVD


I did have the same problem. Then unplugged / replugged the base cable (= also the power supply) and after this the Bose dis play CD's again.

Feb 29, 2008 | Bose 3·2·1 II System

1 Answer

BOSE 3-2-1 -


A little more background data...the 321 player has been working properly for years...and just recently decided not to play an image without scrolling north and south.

To answer the questions above, the unit is an AV321; connnected via optical cable (for the image) to a Sony LCD TV.

Jan 13, 2008 | Bose 3·2·1 II System

1 Answer

DVD Will not play - CD Does Play


The laser is burned out. The laser is out of place. My bose has this problem.

Dec 18, 2007 | Bose 3 2 1 GSX System

1 Answer

DVDs with pictures refuse to play. Get 'format unsupported'


the 321 does not support data cds or dvds read the manual. standard DVD or VCD format only.

Nov 23, 2007 | Bose 3 2 1 GSX System

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