Could be various causes just follow the information below and you should solve it.
NTLDR is Missing
Press any key to restart
Boot: Couldn't find NTLDR
Please insert another disk
NTLDR is missing
Press Ctrl Alt Del to Restart
- Computer is booting from a
- Computer hard disk drive is not
properly setup in BIOS.
- Corrupt NTLDR and/or
- Misconfiguration with the
- Attempting to upgrade from a Windows 95, 98, or ME computer
that is using FAT32.
- New hard disk drive being added.
- Corrupt boot sector / master
- Seriously corrupted version of
Windows 2000 or Windows XP.
- Loose or Faulty IDE/EIDE hard
disk drive cable.
Computer is booting from a non-bootable
Many times this error is caused when the computer is attempting
to boot from a non-bootable floppy disk or
First verify that no floppy diskette
is in the computer, unless
you are attempting to boot from a diskette.
If you are attempting to
from a floppy diskette and are
receiving this error message it is likely that the diskette does
not have all the necessary files and/or is corrupt.
If you are attempting to install Windows XP or Windows 2000 and
are receiving this error message as the computer is booting verify
that your computer BIOS
proper boot settings. For example, if you are attempting to run
the install from the CD-ROM make sure the CD-ROM is the first boot
device, and not the hard disk drive.
Second, when the computer is
booting you should receive the below prompt.
Press any key to boot from the CD
When you see this message press
such as the Enter key immediately,
otherwise it will try booting from the hard drive and likely get
the NTLDR error again.
If you are not receiving the above message and
your BIOS boot options are set properly it's also possible that
your CD-ROM drive may not be booting from the CD-ROM properly.
Verify the jumpers are set properly on the CD-ROM drive.
Additional information about checking the CD-ROM drive connections
can be found on document CH000213
This error has also been known
to occur when a memory stick is in a card reader and the computer
is attempting to boot from it. If you have any type of card reader
or flash reader make sure that no memory stick is inside the
Computer hard disk drive is not properly
setup in BIOS
Verify that your computer
hard disk drive
is properly setup in
settings can cause this error. Additional information on how to
enter the BIOS / CMOS setup can be found in document CH000192
Corrupt NTLDR and/or NTDETECT.COM file
Windows 2000 usersWindows XP users
Windows XP users
- Insert the Windows XP bootable CD into the computer.
- When prompted to press any key to boot from the CD, press
- Once in the Windows XP setup menu press the "R"
key to repair Windows.
- Log into your Windows installation by pressing the
"1" key and pressing enter.
- You will then be prompted for your administrator password,
enter that password.
- Copy the below two files to the root
directory of the primary hard disk. In the below example we
are copying these files from the CD-ROM drive letter, which in this case is
"e." This letter may be different on your computer.
copy e:\i386\ntldr c:\
copy e:\i386\ntdetect.com c:\
- Once both of these files have been successfully copied,
remove the CD from the computer and reboot.
Misconfiguration with the boot.ini file
Edit the boot.ini on the
directory of the hard disk drive
and verify that it is pointing to the correct location of your
Windows operating system and that the partitions are properly
defined. Additional information about the boot.ini can be found on
Attempting to upgrade from a Windows
95, 98, or ME computer that is using FAT32
If you are getting this error message while you are attempting
to upgrade to Windows 2000 or Windows XP from
, Windows 98
please try the
- Boot the computer with a Windows 95, Windows 98 or Windows
ME bootable diskette.
- At the A:\> prompt type:
sys c: <press enter>
- After pressing enter you should receive the "System Transferred"
message. Once this has been completed remove the floppy
diskette and reboot the computer.
Loose or Faulty
IDE/EIDE hard disk drive cable
This issue has been known to be caused by a loose or fault
/EIDE cable. If the above recommendation does not resolve your
issue and your computer hard disk drive is using an
interface. Verify the
computer hard disk drive cable is firmly connected by disconnected
and reconnecting the cable.
If the issue continues it is also a possibility that the
computer has a faulty cable, try replacing the hard disk drive
cable with another cable and/or a new cable.