Question about Motorola Mobility HS850 Consumer Headset

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Microphone doesn't work

Lately i've had issues with the microphone. It doesn't record any voice and yet i am able to hear them. How would i be able to make my microphone work without having to return it for repair or exchange?

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Re: Microphone doesn't work

Try to get one at

Posted on Oct 15, 2009

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Re: Microphone doesn't work

Unit needs to be replaced with new one go to to get replacement cheap

Posted on Jan 15, 2008

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I hear my own voice when I talk on Logitecs H600 wireless headset

IF you are in Windows 7: -
1. Click "Control Panel" > "Sound" > "Recording"
2. Place cursor over "Microphone - Logitech Wireless Headset Default Device".
3. Right Click and select "Properties"
4. Click the "Listen" Tab
5. Uncheck the "Listen to this device"
6. Click "Apply",. and "OK"
That will eliminate you hearing any nose picked up by the microphone. Others will still be able to hear your voice as long as you have the headset as your default microphone.

Mar 02, 2013 | Logitech (980408) Wireless Headset

1 Answer

Ricketfish srs wow - mic is not working

  • Press the PWR button on the wireless receiver to turn the unit on. The headset has a sleep/standby mode feature to preserve battery life. The unit goes into sleep mode if there's no input for 3 minutes.
  • Twist the tip of the microphone so the sound holes face your mouth.
  • Position the microphone several inches away from your mouth so it does not overload when you speak. Try to balance the microphone position and the volume setting for optimum voice level.
  • Press the ALL MUTE button (the Rocketfish logo) on the left side of the headset once to make sure that the All Mute function is not activated. The LED on the wireless receiver will light red when All Mute is activated.
  • Make sure that the volume on the wireless receiver is not turned down or muted. The LED on the wireless receiver will light orange when Mute is activated.
  • Rotate the CHAT VOLUME dial on the wireless receiver to control the chat volume.
  • Make sure the USB cable is connected to both the wireless transmitter and your device.
  • Make sure that all connections are correct and secure. Sometimes a cable may appear to be connected but it may not be pressed in all the way.
  • Make sure that the wireless receiver batteries are installed correctly. See Question 19.
  • Make sure that the wireless receiver batteries do not need replacing.
  • Make sure that the microphone isn't plugged into the Line In port (or vice versa).
  • Make sure the headphone jack is pushed all the way into the port.
  • If you're using an Xbox 360
    • Make sure the wireless receiver is connected to the Xbox 360 controller using the supplied chat cable. On the wireless receiver, press firmly, so no part of the silver jack is showing. This tight connection helps to make sure the cable does not fall out during gaming.
    • Try a different Xbox controller.
    • Try recording a message to a friend by selecting My Friends, Send a Message, then Add Voice. If you can hear yourself, the chat problem could be a game issue, a problem on the recipients end, or some other variable not related to the headset.
  • Try testing the microphone by connecting the headset to a smart phone and make a test call or record a memo. If you can hear yourself, the chat problem could be a game issue, a problem on the recipients end, or some other variable not related to the headset.

If these steps don't work, then I would advise seeking replacement.

Jan 21, 2013 | Rocketfish Srs Wow Wireless Gaming Headset...

1 Answer

I have a Plantronics C610 headset. The caller can hear me, but I can not hear the caller.

Here are a couple of things you can try. I included the link for the user guide below.

Callers cannot hear me.
• Headset is muted. Press the mute button on headset to unmute the microphone.
• Headset microphone boom aligned incorrectly. Align the headset boom with your mouth.
• The USB adapter is not set as the default Voice device. Use the Voice settings in Windows under Sounds and Voice Devices to select "Plantronics C610/C620" as the voice device.

Here is a link to the Plantronics C610 User's Guide.

Good luck from Headsets Direct!

Jun 16, 2011 | Plantronics Blackwire C610 Headset

1 Answer

My motoriola H710 headset is paired, but no one can hear me

The microphone no longer works. Don’t know if you can change the Microphone of your headset through some authorized service personnel or not.

Jun 04, 2010 | Motorola Mobility H710 Bluetooth Headset

1 Answer

Mac computer doesn't hear voice when using rosetta stone

I have windows, so I don't know if this will help, but I found that you have to make sure that the recording device is named "Microphone HS" or something with the word "microphone" in it. For some reason, rosetta stone does not recognize recording devices unless they have the word "microphone" somewhere in their name.... This is true for windows, I don't know if this is true in Mac. At least this may point you in the right direction. :)

Nov 09, 2009 | Microsoft LIFECHAT LX-2000 RETAIL Headset

1 Answer

Logitech ClearChatStyle Headset + Skype + Vista Premium Home

Vista always has sound card problem.
I had too because with my headset (microphone) It works through your sound card
but it works well now after I installed it as below
ADI SoundMAX Integrated HD Audio Driver for Windows Vista
Hope can help

Aug 15, 2009 | Logitech ClearChat Stereo Headset Headset

1 Answer

People can hear background noises on my PC but not my voice


Perform some simple steps as follows.

1. Double click on the volume control icon in the system tray, that is on the right hand bottom side of the screen. Check if the microphone is muted.

2. Right click on the same icon, and select "adjust audio properties." You will now get a window that says Sounds and Audio Devices Properties. Click on the tab named voice on top of that window, and check what is selected as the voice recording device. Check in the drop down menu to change the device and use the "test hardware" option to test the mic.

3. Make sure your microphone is working fine. Other people are not hearing your music from your microphone, but from your system itself.

Get back if you have additional questions.

Jun 15, 2009 | Logitech 250 Headset

1 Answer

Cannot get microphone to work while connected to computer.

I found this on the Turtle Beach website: ________________________________________
Let's make absolutely sure that the microphone in your headset is working correctly. If the mic is working, a replacement talkback cable should fix it. If not, then please send in your name, shipping address, the name of the store where you purchased your X1 and the date (month/day/year) of purchase.
OK, here's how to test the X1 using the Microphone input on your PC:
1) Take the pink plug from the X1 and plug it into the pink jack (Microphone input) on your PC's soundcard.
2) Take the green plug from the X1 and plug it into the green jack (Front L/R Out or Line Out) on your PC's soundcard.
3) Take the USB plug from the X1 and insert it into a USB port on the PC (not a USB hub, please).
4) In the soundcard's control software, enable the Microphone for playback. In the Microphone > Advanced settings, enable the Microphone Boost. Make sure the Microphone is not muted (Mute switch is not enabled).
5) Adjust the volume for the Microphone to about half-way up.
6) Adjust the overall playback volume to about half-way up.
7) Put on the headset. Make sure the Mute switch on the X1 amp box is not set to Mute (the LED should be green).
Now speak into the microphone. Do you hear your voice in the headphones? If so, the mic works and your X1 headphones should be OK. If you still cannot get the X1 mic to work over Xbox Live, then you need to take a closer look at Dashboard settings and other connections, or check the integrity of your X1-Xbox Controller Cable.

In order to enable the chat make sure that the Mute button in the Off position. If it is on the ON position the Mic will not work.
Red = Muted Green = UN-Muted
If you're having trouble adjusting the Mic in Windows:
For Windows XP, there's a nice video on YouTube that takes you through all the steps of setting up your microphone:

Please follow these instructions to configure your microphone within Windows Vista:
1. Left-click on the Start button. The Start Menu will appear.
2. Left-click on Control Panel. The Control Panel will open.
3. Left-click on the Hardware and Sound option. The Hardware and Sound window will open.
4. Left-click on the Sound option. The Sound window will open.
5. Left-click on Recording from the three tabs at the top of the Sound window. While in the Recording tab of the Sound window, you will see all options available for recording - Microphone should be one of them. (If you don’t see an option for Microphone, ensure your microphone is plugged into your computer using the jacks commonly located on either the front or back of the machine.)
6. Left-click on the Microphone option to highlight it. This will enable the Properties button toward the bottom-right of the window. Left-click on the Properties button.
7. You should see the Properties for your recording (input) devices. One of these should be Microphone.
8. Left-click on the Levels tab (or similar). Adjust the Level (Volume) and Mic Boost controls to at least half-way up. If your Mic Boost control is a simple check box, please make sure it is checked (Enabled). You should hear your microphone in your headset or speakers.
Once the levels are adjusted to your satisfaction, left-click OK and OK to save your settings. You can then close the Control Panel.
Your microphone should now be ready!

Apr 17, 2009 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

Microsoft LifeChat Microphone Headset Doesn't Work Properly

You should take your headset to another computer/location and see if your problem still exists.
That way you can eliminate problems with either your computer hardware or your outgoing internet connection (jitter).
I don't think that the CD will be necessary, since it is a USB device, which contains it's own little sound card and doesn't need any drivers.
If the problem persists and it turns out to be a problem with the headset, I would definitely return/exchange it.

Nov 28, 2008 | Microsoft LifeChat Stereo Headset with...

1 Answer


  • Control panel
  • Sounds and audio devices
  • Advanced (Under "Device Volume")
  • Options
  • Check Advanced controls
  • On same drop down menu click Properties
  • Under "Show following volume controls" check Microphone
  • Microphone volume control should appear
  • Uncheck "Mute" below mic volume control
  • Move slider up

Now also do this:
  • Control Panel
  • Sounds and audio devices
  • Audio
  • Under "Sound recording" select device in which you've plugged in your microphone
  • Voice
  • Under "Voice recording" select device in which you've plugged in your microphone
  • *If you're not sure in what you've plugged in your mic than select "Test Hardware" under "Voice recording".*
  • Click Apply, click OK

May 10, 2008 | Plantronics Audio™ 350 Headset

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