Question about Webroot Spy Sweeper (spysweeper) for PC
My Webroot Internet essentials now say's it is expired
OS: Windows Vista on Laptop
MS Recent update: Vista Service pack 1
My Webroot Internet essentials now say's it is expired.
I just Purchased & activated Webroot Internet Essentials last week!
How can I fix this?
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Posted on Jan 02, 2009
Its just a reminder that you have to activate the software either by a product key or online, webroot will not work properly until you have done this.
If you don't want the program at all, uninstall it.
Good luck and thanks for using Fixya!!!
Posted on Feb 18, 2009
Regardless if you installed from a disk or downloaded online, there should be either a registration or activation key in order for it to work. Look on the box or check your email (spam folder possibly) to see if you can find it. Let me know if this helps or not! :)
Posted on Feb 18, 2009
Tips for a great answer:
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The Windows Installer Service is required to install Spy Sweeper/Webroot AntiVirus 5.8 or Spy Sweeper/Webroot AntiVirus/Webroot Internet Security Essential
6.1. However, by Microsoft's design, the Windows Installer in not
available in Safe Mode. On rare occasions Safe Mode installation is
still desirable, so Webroot has engineered a method to make this
possible. This method uses a file called "SafeCore.exe".
the installation is performed using "Safe Mode with Networking" and an
active internet connection is available, the Version Guard feature of
our installer will automatically download and run SafeCore.exe. No
action on the part of the user is required. Otherwise SafeCore.exe will
need to manually be placed in the same folder as the standard Webroot
if the installer file is already on the Windows desktop, copy
SafeCore.exe to the desktop as well, and then run the Webroot
AntiVirus/Spy Sweeper/Webroot Internet Security Essentials 5.8/6.0
installer to begin the installation process).
obtain a copy of SafeCore.exe, please first check what version of the
Webroot software you are trying to install. Right click on the installer
and choose Properties, and then click on the Version tab. A File version will be listed.
If the file version is different than the two listed above, please contact Webroot Technical Support for an alternative option.
the computer you are trying to install on does not have a network
connection, it may be required to transfer this file from one machine to
another using removable media such as a USB drive or CD-ROM.
If installing Spy Sweeper/Webroot AntiVirus/Webroot Internet Security Essentials 6.0, the Backup Component may not install completely in Safe Mode since it contains components that require the Windows Installer Service to install completely. You will need to re-run the installation in normal mode to activate the Backup component.
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