Question about Dimplex DS5603 Heater
I have Dimplex storage heater, i believe they are an older model. We have them switched on to give a late boost. I heard that the on switch on the wall should only light up at night after 11 when the heat is generating. Mine is glowing all of the time, and we just got a 420euro bill for a one bedroom apartment. I have called ESB who were completly unhelpful. Please help, if the light is on all the time is this eating our electricity?
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Posted on Jan 02, 2017
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You say the heater is 'old', so I assume that it's out of its 2 year warranty? Are you referring to the wall-switch or the switch on the heater itself?
The customer service department will be able to give you guidance on finding the problem and resolving it. If you call 0845 600 5111 and have your series number (top left of the unit) and model (CXL) to hand they will be able to help you.
P.S. Please don't try to take the heater apart or remove it from the wall unless you have experience in working on storage heaters, as the unit is VERY heavy!
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