Question about Kyocera FS-C5015N Laser Printer

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Kyocera C5015N paper jam can't remove

The paper jam is in a very awkward place and I have no idea how to remove it.

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I guess it is stuck in the Fuser at the back, concertinaed at the exit claws,

Remove paper tray complete, pull green handle right side where paper tray came out, another tray will stop 3/4 of way out, there is a tab on each side, that you press in, one on each side of the rail, these are the bits stopping tray from coming out all the way, once you have the "process tray" removed you can see in to the fuser entry side and they may be enough to grab and remove it. If not unplug, top and sides off, unplug 2 cables, remove fuser screws and remove fuser.

Posted on Dec 17, 2008

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Check all the paper movement from the tray, left or right cover, front cover, if so then remove jammed paper. Otherwise the paper sensor spring guide missing or fell off from its original position. Check carefully where the sensor locate. paper sensors detect all the paper movement in the machine during copying or printing, so locate the place in the machine which the paper usually jammed, see the screen of the machine, it will locate the place where the paper jammed mostly. Sensor not return to it original position that is why ( remove paper jam keeps blinking)

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Kyocera Printer has a paper jam in a very awkward place and I cannot work out how to remove it


Hi, go to this link, the pdf gives concise instructions to remove a paper jam
http://www.kyoceramita.com.au/files/1/FS-C5015_5025_5030_BOG-ENG.pdf

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1 Answer

Kyocera KM-3035 - Paper Jam 00 error. Paper removed, still not working.


Check to make sure that their is no paper that is jammed in the paper draw. Also open the main panel where you would change the toner and pull out the little draw underneath the toner, I believe it is marked A2. Make sure that there is no paper there as well. Another place that paper will sometimes hide is in the left panel by the duplex system. Sometimes a little piece of paper gets left behind and this can cause the system to think there is still paper jammed in the machine. If all else fails try restarting the system. If you are still experiencing a problem than I would recommend you call your servicing dealer.

Hopes this helps.

Henry

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