Question about Kyocera FS-C5015N Laser Printer

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Kyocera C5015N paper jam can't remove

The paper jam is in a very awkward place and I have no idea how to remove it.

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I guess it is stuck in the Fuser at the back, concertinaed at the exit claws,

Remove paper tray complete, pull green handle right side where paper tray came out, another tray will stop 3/4 of way out, there is a tab on each side, that you press in, one on each side of the rail, these are the bits stopping tray from coming out all the way, once you have the "process tray" removed you can see in to the fuser entry side and they may be enough to grab and remove it. If not unplug, top and sides off, unplug 2 cables, remove fuser screws and remove fuser.

Posted on Dec 17, 2008

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Hi, go to this link, the pdf gives concise instructions to remove a paper jam
http://www.kyoceramita.com.au/files/1/FS-C5015_5025_5030_BOG-ENG.pdf

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Check to make sure that their is no paper that is jammed in the paper draw. Also open the main panel where you would change the toner and pull out the little draw underneath the toner, I believe it is marked A2. Make sure that there is no paper there as well. Another place that paper will sometimes hide is in the left panel by the duplex system. Sometimes a little piece of paper gets left behind and this can cause the system to think there is still paper jammed in the machine. If all else fails try restarting the system. If you are still experiencing a problem than I would recommend you call your servicing dealer.

Hopes this helps.

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