Question about Microsoft Office Word 2007 Full Version Corporate License for PC (059-05468)

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Thanks for directing me to the MS Knowledgebase!

The suggested article did explain how to recreate the normal.dotm file, but in reading the article I realized it did not pertain to my problem (I was not having problems printing). However, it did lead me to further search the knowledgebase, and in doing so I DID find the solution. It's Article ID: 940791. This article explains how to delete registry subkey:
HKEY_CURRENT_USERSoftwareMicrosoftOffice .0WordData. The problem was caused by installing an automatic update for Word 2007 -- while Word is open -- when the update causes the computer to restart. Thanks again for your help!

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  • Wajid M
    Wajid M May 11, 2010

    Thank you for taking the time to thank some one :) Thank you again for doing further research and getting to the heart of the problem i.e. "The problem was caused by installing an automatic update for Word 2007
    -- while Word is open -- when the update causes the computer to restart."

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Thanks for the information.

Posted on Dec 02, 2009

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Word 2007 saves and closes normal.dotm everytime I close it. It doesn't ask for anything, but it shows as an opened document in Word and start menus list.


It could mean that the normal.dot file is corrupt.

Try this:

1. Do a search for normal.dot
2. when found, change the name to "normal.dot.old"
3. restart your machine

Good Luck !!!!!!

Jul 21, 2009 | Microsoft Office Professional 2007 Full...

1 Answer

"this modification is not allowed because the document is locked"


Rename all instances your document template files (Normal.dotm or Normal.dot) to prevent formatting changes, AutoText entries, and macros that are stored in the global template (Normalm.dot or Normal.dot) from affecting the behavior of Word and documents that are opened, rename your global template (Normal.dotm or Normal.dot). Renaming the template lets you quickly determine whether the global template is causing the issue.

When you rename the Normal.dotm template in Word 2007 or the Normal.dot template in Word 2003 and in earlier versions of Word, you reset several options to the default settings. These include custom styles, custom toolbars, macros, and AutoText entries.

Jul 12, 2009 | Microsoft Office Professional 2007 Full...

1 Answer

My MS Word 2007 has been giving me problems for about a week or so. It's part of MS Office Home and Student 2007. The problem is that it keeps freezing up on me and I lose typed text. Eventually I can...


Rename all instances of your document template files (Normal.dotm or Normal.dot). This will prevent formatting changes, AutoText entries, and macros that are stored in the global template (Normalm.dot or Normal.dot) from affecting the behavior of Word and documents that are opened.Renaming the template will let you quickly determine whether the global template is causing the issue.

When you rename the Normal.dotm template in Word 2007 or the Normal.dot template in Word 2003 and in earlier versions of Word, you reset several options to the default settings. These include custom styles, custom toolbars, macros, and AutoText entries.

Jul 03, 2009 | Microsoft Office Professional 2007 Full...

2 Answers

Ms office suite 12 not working


Please follow this step carefully to unintsall Office 2007

http://support.microsoft.com/kb/928218

restart the computer and install Office

Mar 08, 2009 | Microsoft Office Professional 2007 Full...

2 Answers

Word 2007 Has Stopped Working


I'm not sure who provided your original solution, but I do know that if Word doesn't find normal.dot upon starting, it will recreate it. A lot of weird problems in Word are due to a corrupt normal.dot file. (It's called normal.dotm in 2007.)

Here is a Microsoft KB article regarding the global template in Word, with some troubleshooting hints. Please let me know how it goes!

~~Cheryl


Dec 13, 2008 | Microsoft Office Professional 2007 Full...

1 Answer

Normal.dotm Issues after MS Update on 7/8/08


Have you tried to run the Microsoft Diagnostics? Open word, select the Office Button, then select word options. Click on Resources and then click on Diagnose.

Jul 14, 2008 | Microsoft Office Professional 2007 Full...

2 Answers

Issue With File Titled "Normal.dotm" in Word 2007


sgoss53080,

Please note that you should NEVER give someone your software's Product Key! Balaji123's inquiry has been reported to the Webmaster.

The issue that you've encountered has no easy solution. Please read this Microsoft Knowledge Base article:

http://support.microsoft.com/kb/924460/en-us

Feb 07, 2008 | Microsoft Office Professional 2007 Full...

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