Question about Microsoft Office Word 2007 Full Version Corporate License for PC (059-05468)

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Thanks for directing me to the MS Knowledgebase!

The suggested article did explain how to recreate the normal.dotm file, but in reading the article I realized it did not pertain to my problem (I was not having problems printing). However, it did lead me to further search the knowledgebase, and in doing so I DID find the solution. It's Article ID: 940791. This article explains how to delete registry subkey:
HKEY_CURRENT_USERSoftwareMicrosoftOffice .0WordData. The problem was caused by installing an automatic update for Word 2007 -- while Word is open -- when the update causes the computer to restart. Thanks again for your help!

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  • Wajid M
    Wajid M May 11, 2010

    Thank you for taking the time to thank some one :) Thank you again for doing further research and getting to the heart of the problem i.e. "The problem was caused by installing an automatic update for Word 2007
    -- while Word is open -- when the update causes the computer to restart."



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Thanks for the information.

Posted on Dec 02, 2009


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Please note that you should NEVER give someone your software's Product Key! Balaji123's inquiry has been reported to the Webmaster.

The issue that you've encountered has no easy solution. Please read this Microsoft Knowledge Base article:

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