Question about Microsoft Xbox Console

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My Xbox won't turn on

When i push the power button nothing happens. The power won't turn on and the disc tray won't open. I unplugged everything, plugged it back in and tried it again, but that didn't work

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  • Anonymous Apr 22, 2009

    same problem here one day wouldnt turn on, turned on at wall, plugged in and everything, but nothing, doesnt make a sound, no light, nothing. i tried a different power cord (the original xbox power cord is quite common, eg. cd players sometimes.), and still nothing happened. It never played up.

  • landmass22 May 23, 2009

    two days ago i played it just fine but yesterday it wouldnt turn on at all and the disc tray wouldnt open. i tried all the plug ins in my room and still nothing.

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  • 135 Answers

Do you have the replacement power cord (from the power cord recall)? If so, this has a built-in circuit breaker, and a button to reset it.

Posted on Mar 25, 2007

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Hi,the door for putting disc in wont open.every time i push the button there is noise comn from machine like its trying to open but it cant?


Hello,

This happens to me every now and then.
Here is how you can get around it:

Sometimes, you cannot open the disc tray on your Xbox 360 console by pressing the eject button. Any of the following things may cause this problem:
  • There is a hardware failure that affects the console, the disk drive, or the eject button.
  • A disc is lodged in the mechanism.
  • The clear protective plastic strip that is applied to the front of the tray to protect it during shipping is preventing the disc tray from opening.
To manually eject the disc from the disc tray, follow these steps:
  1. Unplug the power cord from your Xbox console. For more information about how to disconnect the power supply, click the following article number to view the article in the Microsoft Knowledge Base: 906205 (http://support.microsoft.com/kb/906205/ ) How to connect and disconnect your Xbox 360 power supply
  2. Position your Xbox 360 console horizontally, as you would position a VCR or a stereo component.
  3. Remove the faceplate from your Xbox console. For more information about how to remove the console faceplate, click the following article number to view the article in the Microsoft Knowledge Base: 907331 (http://support.microsoft.com/kb/907331/ ) How to attach or remove the faceplate on your Xbox 360 console
  4. Depending on the kind of disk drive that you have in your Xbox 360 console, you can use one of the following methods. Note In each case, make sure that you align the tool (a paper clip or stiff wire) to pass through another notch behind the hole on the console casing. Collapse this imageExpand this image906935.jpg
    • Method A: Insert a straightened paper clip or other small, stiff wire into the first hole from the left side of the disc tray. To release the disc tray, push the paper clip into the hole to press the manual eject mechanism. The manual eject mechanism is a white lever that is visible behind the console casing. The hole is located about 1.5 inches (approximately 4 centimeters) from the left edge of the disc tray.
    • Method B: Insert a straightened paper clip or other small, stiff wire into the second hole from the left side of the disc tray. Push the paper clip repeatedly into the hole to turn a gear to release the disc tray. The hole is located about 1.5 inches (approximately 4 centimeters) from the left edge of the disc tray.
    • Method C: Insert a straightened paper clip or other small, stiff wire into the hole that is directly under the "X3" logo on the Xbox 360 label on the disc tray to release the disc tray. The hole is located about 1 inch from the right edge of the disc tray.
  5. After you release the disc tray, the tray pops out slightly. You can pull the tray out the rest of the way to remove the disc. Note If you use method A or Method C in step 4, you may have to firmly press the disc eject mechanism to eject the disc tray.
  6. If you determine that a hardware failure has occurred that affects your Xbox console, contact Xbox Customer Support or submit a repair request for your Xbox 360 console.
(Information taken from: http://support.microsoft.com/kb/906935)

Hope it helped.




Nov 16, 2009 | Microsoft Xbox Console

1 Answer

The disc tray of my Xbox 360 console does not open


If the tray does not open when you press the eject button, try to manually open it. To do this:
  1. Unplug your Xbox console from the power source.
  2. Locate the manual release button on your Xbox console.

    For most Xbox consoles, the manual release button is located in a small pinhole to the left of the eject button under the disc tray.

    For some Xbox consoles, the manual release button is located under the disc tray. It can be under the "O" or the "B" in the word "XBOX" that appears on the tray.
  3. Insert a straightened paper clip or other small tool in the hole at an angle to the left. Gently push the paper clip to try to press the manual release button and partially open the disc tray. This may take several tries. Typically, a thin paper clip works better than a thick paper clip.

    If you insert the paperclip in the hole and find an obstacle, this indicates that your Xbox console's manual release button is located in a different area of the console. Look under the "O" or the "B" in the word "XBOX" that appears on the tray. If this is the case, insert the paperclip under the "O" as outlined in step C. If you find an obstacle, insert the paperclip under the letter "B”. The manual release button is located in one of these three locations.
  4. After the disc tray partially opens, pull the tray with your fingers to fully open the tray

Sep 22, 2009 | Microsoft Xbox 360 Console

1 Answer

Draw won,t open cant get my game out xbox360


If the tray does not open when you press the eject button, try to manually open it. To do this:
  1. Unplug your Xbox console from the power source.
  2. Locate the manual release button on your Xbox console.

    For most Xbox consoles, the manual release button is located in a small pinhole to the left of the eject button under the disc tray.

    For some Xbox consoles, the manual release button is located under the disc tray. It can be under the "O" or the "B" in the word "XBOX" that appears on the tray.
  3. Insert a straightened paper clip or other small tool in the hole at an angle to the left. Gently push the paper clip to try to press the manual release button and partially open the disc tray. This may take several tries. Typically, a thin paper clip works better than a thick paper clip.

    If you insert the paperclip in the hole and find an obstacle, this indicates that your Xbox console's manual release button is located in a different area of the console. Look under the "O" or the "B" in the word "XBOX" that appears on the tray. If this is the case, insert the paperclip under the "O" as outlined in step C. If you find an obstacle, insert the paperclip under the letter "B”. The manual release button is located in one of these three locations.
  4. After the disc tray partially opens, pull the tray with your fingers to fully open the tray.
Hope this will help u.

Sep 22, 2009 | Microsoft Premium System for Xbox 360

2 Answers

Disc dive out of blown up xbox


If the tray does not open when you press the eject button, then manually open it to retrieve your game disk as below.

1. Unplug your Xbox console from the power source.

2. Find the manual release button, ususally located in a small pinhole to the left of the eject button under the disc tray.

3. Insert a straightened paper clip or other small tool in the hole at an angle to the left. Gently push the paper clip to try to press the manual release button and partially open the disc tray. This may take several tries. Typically, a thin paper clip works better than a thick paper clip.

After the disc tray partially opens, pull the tray with your fingers to fully open the tray.

******** If you insert the paperclip in the hole and find an obstacle, this indicates that your Xbox console's manual release button is located in a different area of the console.*******

Look under the "O" or the "B" in the word "XBOX" that appears on the tray. If this is the case, insert the paperclip under the "O" as outlined above. If you find an obstacle, insert the paperclip under the letter "B”. The manual release button is located in one of these three locations.

Aug 31, 2009 | Microsoft Xbox Console

2 Answers

I turn on my xbox 360 and it says open tray and wont read disc


I have had this happen about 3 times. The first time was when i figured out how to fix it. The 2nd and 3rd were temporary.(Just needed to be turned off for a moment) You need to shut the console off for atleast 15 minutes 10 at the lowest with everthing unplugged. I mean the hard drive, memory unit, and all cables, and adapters. Then after 10-15 minutes plug everything in and DON'T PRESS the BUTTONS ON THE XBOX OR THE CONTROLLERS. Press the button to open the tray and take out the game or dvd and put in a different one. If this doesn't work do it all over again and then put in a different game or dvd not the previous ones and turn on the console the same but then a soon as you get the disc in and closed in shut it off then open the tray and wait till you are at the main menu go into any program so you can't see it is reading and close the tray. If that doesn't work contact the xbox support line. Really hope this works for you.

Mar 28, 2009 | Microsoft XBOX 360 ARCADE Console

1 Answer

The Disc Tray won't open!


press the button the it might go on if not take it back to the shop and say the disk tray wont open lol]

Jan 25, 2009 | Microsoft Xbox Console

4 Answers

Disc tray will not close


Unplug your 360 from the main power source and make sure there's is nothing that may be preventing the tray from closing completly

Nov 02, 2008 | Microsoft Xbox 360 Console

1 Answer

Original xbox will not open


There may be a problem with the belt or gears that push and pull on the disc tray.

Here is a manual solution to fixing the problem when all else fails.

a. Unplug your Xbox console from the power source. b. Locate the manual release button on your Xbox console.

For most Xbox consoles, the manual release button is located in a small pinhole to the left of the eject button under the disc tray.

For some Xbox consoles, the manual release button is located under the disc tray. It can be under the "O" or the "B" in the word "XBOX" that appears on the tray. c. Insert a straightened paper clip or other small tool in the hole at an angle to the left. Gently push the paper clip to try to press the manual release button and partially open the disc tray. This may take several tries. Typically, a thin paper clip works better than a thick paper clip.

If you insert the paperclip in the hole and find an obstacle, this indicates that your Xbox console's manual release button is located in a different area of the console. Look under the "O" or the "B" in the word "XBOX" that appears on the tray. If this is the case, insert the paperclip under the "O" as outlined in step C. If you find an obstacle, insert the paperclip under the letter "B”. The manual release button is located in one of these three locations. d. After the disc tray partially opens, pull the tray with your fingers to fully open the tray.


If even after all of that it still doesn't work you will have to contact microsoft and have it serviced

Oct 28, 2008 | Video Game Consoles & Games

3 Answers

Disc tray stuck closed


Is it making the noise like it will open then getting stuck? If so, this can be tricky! It happens with me sometimes. Press the open button and as it goes to try and open push the disc tray in slightly and up and it should pop open, it does with me anyway.

Oct 22, 2007 | Microsoft Xbox 360 Console

3 Answers

Xbox does not read discs.


Getting to the dashboard screen is a good thing but still cannot rule out a bad circuit board or power supply. All the symptoms point to a bad DVD drive but the opening/closing by itself do indicate a problem with the microprocessor. Can you turn the power on and off with the small button?? If not, would definitely suspect bad board.

Aug 16, 2006 | Microsoft Xbox Console

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