Question about Toshiba Televison & Video

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Toshiba satellite laptop p300 won't play cd or dvd

Computer plays net video.
I can backup/copy my cds and dvds
Downloading drivers didn't work
Seems it can read on download but not on upload(playing disc)
Memory cards checked and ok (dealer suggestion)
Burner: LabelFlash DVD Burner-Super Multi DVD Burner-8x
DVD+/- R/RW with DL support

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  • shahelen Dec 17, 2008

    Need external player for that solution? Don;t have one. The problem is something to do with how the built in burner reads cds and dvds

  • shahelen Dec 17, 2008

    Tried cleaning the lens aready. That did't work.The laptop is only a month old so I really shouldn't have to purchase an external DVD drive.The problem I have, if I send it back to the dealer who is located on the other side of the country, they said being Christmas period I probably won't get it back until February. I need to try all options myself first.

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6 Answers

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  • Toshiba Master
  • 19,396 Answers

The only problem is that you need a music and video software that is working, try the following software packages, by installing and testing them.


First update media player: Windows Media Player 10 or Windows Media Player 11

Then try Winamp: Official WinAmp Site

If those did nto work , try VLC,

Posted on Dec 17, 2008

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  • Master
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Try to install a new software and check.the drive may be damaged .try to check it also.thank you

Posted on Dec 17, 2008

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  • Master
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If your built in cd or dvd rom cant read a disc you must clean it with cd cleaner. this procedure will make your cd/dvd rom play a disc again. if still the problem persist then you should buy an External dvd rom burner for your laptop so that it will work again. the built-in cd/dvd rom will not work unless you will send it to repair service. That is just a common problem of some laptop. External Dvd Rom BURNER is the second option. hope that helps!

thank you for using fixya
CHARCOIS

Posted on Dec 17, 2008

  • Charris Suaybaguio
    Charris Suaybaguio Dec 17, 2008

    if that is new one then it should have no technical or physical problem on your dvd rom. try by reformatting the system to become fresh again and be sure you install the driver for you laptop. lets assume that you use it for the first time.



    happy holiday!



    CHARCOIS

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  • Master
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Hi and welcome to FixYa,

Initially, pls try:
Windows key + R;
type "regedit" less the quotes, OK;
edit your registry
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_2K]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdralw2k]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_xp]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf_XP]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr_xp]

Good luck and Thank you for using FixYa. Happy Holidays.

Posted on Dec 17, 2008

  • Louie  Role
    Louie Role Dec 17, 2008

    truncated, that should be:
    {4D36E965-E325-11CE-BFC1-08002BE10318}]


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  • Expert
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I had the same problem on my toshiba laptop and i took it into best buy and the down loaded new bios for me and it only took a couple of minutes to fix it. its either that or you have a bad dvd drive and need to get it replaced.

Posted on Dec 17, 2008

  • Thomas Dec 17, 2008

    from the sounds of what your saying is that your dvd/cd player needs to be replaced

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  • Master
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Plz try with a data cable, if the problem is not solved then try with a new rom

Posted on Dec 17, 2008

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